Ken

Virtual Assistant, CSR, Google Ads Expert

Ken

ID Verified
800/mo
Calamba City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Have 8+ Years of BPO experience revolving Sales, Customer Service, Technical Support, Virtual Assistance, and Google Ads Expert

Top Skills

B2B Sales · 8 yearsB2C Sales · 8 yearsCold Calling · 8 yearsData Mining · 8 yearsEmail Support · 8 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Technical SupportExpert
Email SupportExpert

Data & Analytics

Google Analytics 4Beginner
Data MiningExpert

Design & Creative

CanvaBeginner

E-commerce & Marketplace

WooCommerceBeginner
ShopifyBeginner
TikTok ShopBeginner
Order ProcessingExpert
Product Listing OptimizationExpert
Inventory ManagementExpert

Marketing & Growth

Google AdsExpert
GoHighLevelBeginner
SEO (Technical & Content)Beginner
Content StrategyBeginner
Google Tag ManagerExpert
MailchimpBeginner

Sales & Business Development

B2B SalesExpert
Lead GenerationExpert
B2C SalesExpert
Cold CallingExpert
Proposal WritingBeginner
Sales PresentationsExpert
NegotiationExpert
SalesforceExpert

Work Experience

Google Ads Sales Strategist

Concentrix

Dec 2023 - Sep 2024

Key Achievements:

Stellar Revolutionary Award for consistent performance

Google Analytics 4Phone SupportTechnical SupportEmail SupportLive Chat SupportOrder ProcessingProduct Listing OptimizationData Mining

Customer Service Representative

IQOR Sta Rosa

Jun 2022 - Nov 2023

Key Achievements:

Monthly Best Technical Support

Phone SupportTechnical SupportProduct Listing OptimizationOrder Processing

Customer Service/Sales/Tech Representative

IBEX Global

Aug 2017 - Sep 2021

Key Achievements:

Top 1 Sales Agent of Year 2018

Phone SupportTechnical SupportProduct Listing OptimizationOrder Processing

Quick Stats

Age30 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified