Juliet

Virtual assistant/Customer support specialist/Sales

Juliet

500/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dynamic and customer-focused Sales & Marketing Professional with strong expertise in virtual assistance, client support, and digital marketing. Proven track record of driving customer satisfaction, streamlining operations, and boosting brand growth for leading firms. Passionate about delivering results and excellence in every remote role.

Skills & Expertise

Customer Success

Design & Creative

Sales & Business Development

Virtual Assistance & Admin

Work Experience

Customer Specialist, Sales & Virtual Assistant

Freelance / Remote – Kenya & International

Jan 2024 - Present

Job Responsibilities:

Since beginning remote work in early 2024, I have successfully supported more than 20 international clients in customer service, sales coordination, and administrative support. Through consistent communication and proactive problem-solving, I maintained a customer satisfaction rate above 95% while helping clients boost their sales by up to 30% through lead follow-ups and CRM updates. I streamlined...

Sales and Customer support

Kibo Africa Ltd

Aug 2021 - Sep 2024

Live Chat SupportLiveChatUser ResearchPhone SupportEmail SupportSocial Media SupportVideo SupportCustomer.ioContent MarketingB2B Sales

Quick Stats

Age32 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Education

Associate's Degree

Mount kenya university

2013 - 2015