Joylyn

Medical VA | Healthcare Specialists | Customer Service Rep

Joylyn

500/mo
DAVAO CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I’m an aspiring Virtual Assistant with 8+ years of BPO/Call Center experience, including 3+ years in healthcare, where I supported providers with claims and appeals, insurance verification, member eligibility, benefits, and healthcare plans. This experience has given me strong attention to detail, excellent communication skills, and the ability to handle sensitive information accurately and professionally. I can help with customer support, administrative tasks, healthcare/insurance-related proc...

Top Skills

Live Chat Support · 3 yearsAccount Management · 2 yearsJira · 2 yearsSalesforce · 2 yearsTelehealth Support · 2 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
ZendeskIntermediate
Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner
LiveChatBeginner

Virtual Assistance & Admin

JiraIntermediate
Calendar ManagementBeginner
Email ManagementBeginner

Specialized Skills

Telehealth SupportIntermediate

Sales & Business Development

Account ManagementIntermediate
SalesforceIntermediate
ZoomInfoIntermediate
B2B SalesBeginner

Marketing & Growth

ThreadsIntermediate

E-commerce & Marketplace

TikTok ShopBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Design & Creative

CanvaBeginner

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified