Jorey

GENERAL VA / E-COMMERCE VA

Jorey

ID Verified
1,000/mo
Bulacan, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a results-driven Virtual Assistant with experience supporting e-commerce operations, livestream coordination, and social media management. I have worked with platforms such as Shopify, HubSpot, and Notion to manage product listings, coordinate content, support customer inquiries, and assist with daily operational tasks to ensure efficiency and consistency. I bring a high level of organization, adaptability, and attention to detail to every role. Known for my ability to learn new systems qu...

Top Skills

Account Management · <1 yearAmazon FBA · <1 yearCanva · <1 yearCapCut · <1 yearChatGPT for Marketing · <1 year

Skills & Expertise

Content & Writing

Product DescriptionsBeginner
Email CopywritingBeginner
ContentfulBeginner
Editorial Calendar ManagementBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
Logo DesignBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
Shopify PlusBeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Product PhotographyBeginner
Inventory ManagementBeginner
DropshippingBeginner

Marketing & Growth

ChatGPT for MarketingBeginner
TikTok AdsBeginner
Content StrategyBeginner
Instagram GrowthBeginner
HubSpotBeginner
Facebook Business ManagerBeginner

Sales & Business Development

Lead GenerationBeginner
Account ManagementBeginner
NegotiationBeginner

Work Experience

Streamer/ Agency Admin

Livestream Applications

2020 - Jul 2025

Key Achievements:

Entertained viewers and facilitated live engagement by presenting content, encouraging interaction, and maintaining high audience morale during live streams. Prioritized and managed schedules, edited event banners, and implemented coordinated activities for streamers while consistently meeting deadlines. Collaborated with streamers and internal stakeholders, adapting quickly to changing needs and troubleshooting technical or scheduling issues during live events. Recruited, oriented, and mentored new streamers, delegating tasks, providing ongoing support, and ensuring smooth onboarding and platform integration. Analyzed performance data and conducted research-driven data analysis to develop strategies that improved engagement, retention, and overall stream quality. Demonstrated strong leadership by leading teams, negotiating and persuading when coordinating schedules or resolving concerns, and acting as a quick learner who embraces new tools and workflows.

Editorial Calendar ManagementSocial Media SupportExcel (Advanced)Live Chat SupportEmail SupportCanvaPhone SupportGoogle Sheets (Advanced)Logo DesignContentfulSocial Media GraphicsPresentation DesignCapCutContent Strategy

Online Seller

Social Media platforms

2016 - 2020

Key Achievements:

Created, optimized, and managed product listings, including detailed descriptions and high-quality photos, to improve product visibility and accuracy. Processed and tracked customer orders, calculated total costs, coordinated shipping, and ensured timely fulfillment while meeting deadlines. Handled customer inquiries and after-sales support, using clear communication and problem-solving skills to resolve issues, negotiate solutions, and maintain high customer satisfaction.

Product DescriptionsEditorial Calendar ManagementSocial Media SupportExcel (Advanced)Email CopywritingLive Chat SupportEmail SupportCanvaContentfulPhone SupportGoogle Sheets (Advanced)Logo DesignSocial Media GraphicsShopifyeBayProduct Listing OptimizationPresentation DesignAmazon FBATikTok ShopOrder ProcessingCapCutShopify PlusFacebook MarketplaceOrder FulfillmentProduct PhotographyChatGPT for MarketingInstagram GrowthInventory ManagementTikTok AdsDropshippingContent StrategyFacebook Business ManagerNegotiationAccount ManagementLead Generation

Administrative Assistant

Pick and Post Agency Malaysia

Sep 2014 - Oct 2016

Key Achievements:

Prepared, formatted, and presented job postings; researched and analyzed data to develop effective recruitment strategies and uploaded listings across agency platforms while meeting deadlines. Prioritized and managed email communications, inquiries, and staff scheduling; negotiated and persuaded candidates and stakeholders through clear stakeholder engagement and professional communication. Implemented and troubleshot administrative processes to support daily agency operations; collaborated with team members to encourage support, boost morale, and adapt to changing priorities. Delegated, led, and mentored tasks when required, demonstrating strong management, quick learning and the ability to embrace new systems, develop workflows, and adapt in a fast-paced environment.

Editorial Calendar ManagementSocial Media SupportExcel (Advanced)Email CopywritingLive Chat SupportEmail SupportPhone SupportGoogle Sheets (Advanced)

Staff Nurse

Mendoza Hospital

Jul 2014 - Aug 2016

Key Achievements:

Provided high-quality patient care, including monitoring vital signs and administering medications. Assisted physicians in performing treatments and procedures. Maintained accurate medical records and ensured proper patient documentation. Educated patients and families about discharge instructions, home care, and medication use. Ensured the implementation of infection-control and hospital safety protocols

Quick Stats

Age36 years
English LevelConversational
ID VerificationVerified
Portfolio
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Certifications

Introduction to Canva Graphic Designer by FHMOMS
General Virtual Assistance by PROVA
Create your E-commerce Store with Shopify by Coursera
Introduction to CRM with HubSpot