Johnrick

Lead Manager/Acquisitions Manager

Johnrick

ID Verified
1,500/mo
Tagaytay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A highly experienced Customer Service Representative with a demonstrated history of working in the Business Process Outsourcing Industry for 17 years. Skilled in Communication, Financial Risk, Risk Management, Financial Services, Risk Analysis, and Real Estate Sales.

Top Skills

Data Entry · 10 yearsEmail Support · 10 yearsPhone Support · 10 yearsCold Calling · 9 yearsLead Generation · 7 years

Skills & Expertise

AI & Automation

Claude/Anthropic APIBeginner

Content & Writing

Blog WritingBeginner
SEO Content WritingBeginner

Customer Success

Phone SupportExpert
Email SupportExpert
Live Chat SupportAdvanced
Social Media SupportIntermediate
Lead ManagementBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

Final Cut ProIntermediate
Adobe PhotoshopBeginner
CanvaBeginner
Adobe Premiere ProBeginner

Real Estate Operations

MLS ManagementBeginner
Real Estate ListingBeginner
PropStreamBeginner
Follow Up BossBeginner

Sales & Business Development

Cold CallingExpert
Lead GenerationExpert
Cold Email OutreachExpert
Warm Outreach & Appointment SettingExpert
NegotiationBeginner
SalesforceBeginner

Specialized Skills

Contract ReviewBeginner
Paralegal ServicesBeginner

Virtual Assistance & Admin

Data EntryExpert
Research & Information GatheringExpert
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
Calendar ManagementBeginner
Email ManagementBeginner
CalendlyBeginner
TrelloBeginner
NotionBeginner
JiraBeginner

Work Experience

Lead Manager/Acquisition Mnager

Stacked Property Holdings

Aug 2026 - Oct 2026

Key Achievements:

Lead Handling & Communication - Respond to warm inbound leads from MLS offers, text campaigns, and call-backs from marketing - Call, text, and follow up with leads quickly — no delays, no sitting on a lead - Qualify leads and filter out low-quality opportunities - Communicate with agents on MLS deals, and send/respond to MLS offers - Support negotiation conversations as deals progress — this role isn't a hand-off point, you stay involved Property Research & Due Diligence - Research incoming land and development opportunities — take an address or parcel and figure out the story behind it - Pull ownership, parcel, acreage, zoning, and future land-use information - Research zoning ordinances, allowable density/use, and development constraints (water, sewer, access, floodplain, wetlands) - Research nearby developments, rezonings, plats, permits, builder activity, and comparable land sales - Review planning commission agendas, staff reports, GIS systems, and municipal records - Calculate basic metrics (price/acre, price/potential unit) - Prepare concise deal briefs, flag missing information, and clearly mark unverified items as **UNKNOWN** - Contact municipalities, utility departments, brokers, and other sources when online research isn't enough Pipeline & CRM - Manage and update GoHighLevel (CRM) daily - Keep the pipeline clean, organized, and accurate — no lead or deal falls through the cracks Marketing Support (as needed) - Voicemail drops and list building when the marketing pipeline needs a hand

Claude/Anthropic APIEmail SupportPhone SupportLead ManagementGoogle Sheets (Advanced)ZendeskReal Estate ListingLead GenerationNegotiationCold CallingMLS ManagementTrelloPersonal Assistant ServicesExecutive Assistant ServicesNotionCalendlyData Entry

Inside Sales Specialist

AM Realty MN

Mar 2026 - Jul 2026

Key Achievements:

-Generating, managing lead upload from our lead source to Follow Up Boss on a day-to-day basis -Respond quickly to inbound leads via phone, text, and email -Make daily outbound calls to nurture and follow up with prospects -Qualify potential buyers and sellers and schedule appointments -Track and manage leads through our CRM system -Collaborate with agents to ensure a smooth client experience

Email SupportExcel (Advanced)Phone SupportLead ManagementGoogle Sheets (Advanced)Real Estate ListingWarm Outreach & Appointment SettingData EntryExecutive Assistant ServicesCalendar ManagementEmail ManagementCold CallingFollow Up Boss

Acquisition Support/Senior Cold Calling Lead

Pine Rose Lands

Sep 2024 - Oct 2025

Key Achievements:

- Assist management in set up of ReadyMode, hiring and training for cold calling team. - Conduct weekly calls with the team to review progress, metrics and continue training. - Conduct outbound cold calls to potential clients from provided lists or databases. - Introduce our company’s services and identify potential leads for acquiring vacant land and providing a solution. - Engage in meaningful conversations to understand prospects' needs and qualify leads. - Schedule appointment callbacks. - Maintain detailed and accurate records of calls and follow-up actions in our CRM system and LandID (GIS Mapping). - Follow up on leads and track progress to ensure effective lead management. - Meet or exceed daily, weekly, and monthly call and lead generation targets. - Provide feedback to management and acquisitions manager on lead quality and effectiveness of calling strategies. - Organize and continually maintain comprehensive standard operating procedures (SOPs) for this position and others. Acquisitions Support: - Assist Acquisitions Manager is contacting warm leads and any other supportive duties needed. - In addition, you may be tasked with other important duties to assist the company.

Cold CallingCalendar ManagementPersonal Assistant ServicesWarm Outreach & Appointment SettingLead ManagementPhone SupportGoogle Sheets (Advanced)

Executive Assistant

Modern Living Collective Realty

Feb 2024 - Aug 2024

Key Achievements:

• Assisting my client (Kerin Hayden Goedert who is a licensed real estate broker and science teacher from Ann Arbor) with her daily school work such as sending her students their weekly status, managing their grades, homework and project assistance. • CRM Management and Utilization (Managing templates and marketing strategies, lead funnels etc) such as GoHighLevel, Lofty (Chime) and HouseJet Leads • Cold Calling and Email and SMS communication with potential clients (both buyer and sellers) leads that we received on a day to day basis. • Canva Editing (social media reels, listing PDF files, documents etc. • Designing landing pages for marketing campaigns • YouTube Channel optimization such as adding marketing tags and algorithm monitoring to measure the engagement of my client’s YouTube account.

Real Estate ListingLead GenerationCanvaCold CallingWarm Outreach & Appointment SettingCalendar ManagementExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementCalendlyData Entry

Inside Sales Agent/Virtual Assistant

Platinum Living Realty

May 2023 - Oct 2023

Key Achievements:

-Analyzing buyer leads using CINC (Commissions Inc) CRM along with -Sierra, conducting cold calls and sending emails and text message. -Prequalifying potential buyers and appointment setting. -Monitor Lead Funnel stage after the set appointment throughout all stages until the closing stage.

Cold Email OutreachLead GenerationCold CallingPersonal Assistant ServicesExecutive Assistant ServicesPhone SupportEmail SupportLead ManagementGoogle Sheets (Advanced)

Customer Service Representative

PayPal

Jun 2020 - Feb 2023

Key Achievements:

o Handling customer inquiries and issues through chat and email, and phone calls o Escalating critical issues such as fraud, scams and disputes o Making sure that the customer will get the best customer satisfaction experience through every interaction o Handling reports such as app errors and bugs etc. o Handling concerns when it comes to lost and stolen Venmo Debit Cards o Assisting customers on recovering their account access, consolidating their accounts etc.

Phone SupportLive Chat SupportEmail SupportZendeskLead ManagementJira

Lead Conversion Specialist/Appointment Setter

Owners.com

Nov 2016 - Nov 2019

Key Achievements:

• Analyzing a potential lead opportunity and turn it into an opportunity sale • Calling and verifying the lead if the information the customer submitted was correct. • Transferring the potential opportunity to a Real Estate Agent and converting them to a potential sales opportunity.

Phone SupportLead ManagementGoogle Sheets (Advanced)Email SupportLive Chat SupportExcel (Advanced)SalesforceCold CallingCalendar Management

Quick Stats

Age47 years
English LevelFluent
Other Languages
SpanishBasic
FrenchBasic
ID VerificationVerified
Portfolio
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