Joanne

Virtual Assistant

Joanne

ID Verified
800/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have several years of experience in sales, customer service, and virtual assistance, and throughout my career I’ve had the opportunity to work with clients from different industries. I started my career in a BPO company as an Inbound Sales Representative, where I handled inbound calls, answered customer inquiries, and helped customers sign up for services. That role helped me develop strong communication skills and taught me how to identify customer needs and turn inquiries into successful sa...

Top Skills

Phone Support · 6 yearsAmazon FBA · 3 yearsAmazon Seller Central · 3 yearsClickUp · 3 yearsData Entry · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Social Media SupportAdvanced
Email SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced
Technical SupportBeginner

E-commerce & Marketplace

Amazon FBAAdvanced
eBayAdvanced
MagentoAdvanced
Helium 10Advanced
Amazon Seller CentralAdvanced
Inventory ManagementAdvanced
WordPressAdvanced

Virtual Assistance & Admin

Email ManagementAdvanced
Data EntryAdvanced
ClickUpAdvanced
Executive Assistant ServicesBeginner

Work Experience

Virtual Assistant

NT Enterprises

Oct 2021 - Jul 2025

Key Achievements:

Managed Amazon Seller account operations, including listings, inventory updates, and product analysis for cost, ROI, and profit. Provided daily item lists to buyers, handled E-commerce accounts (eBay, Walmart) via Sellbrite, created ad campaigns, and designed graphics, reels, and posts using Canva.

Amazon FBAHelium 10eBayAmazon Seller CentralClickUpWordPressEmail ManagementData Entry

Quick Stats

Age42 years
English LevelConversational
ID VerificationVerified

Certifications

Medical Virtual Assistant

Education

Bachelor's Degree

Universitty of San Carlos

2002 - 2004