Jiryl

Virtual Assistance

Jiryl

ID Verified
1,000/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have experience in customer service, property management, sales, and administrative support. I am comfortable communicating with clients, handling concerns, following up on important tasks, and helping with daily operations. My background as a Customer Success Manager and Executive Assistant has taught me how to stay organized, manage different responsibilities, and make sure things get done on time. I am a reliable and hardworking person who takes my work seriously. I always do my best to sup...

Top Skills

Phone Support · 4 yearsSalesforce · 4 yearsTechnical Support · 4 yearsTicket Management · 3 yearsCold Calling · 2 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Data EntryBeginner

Real Estate Operations

Real Estate ListingBeginner
Zillow Premier AgentBeginner

Customer Success

Technical SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
Email SupportIntermediate
Live Chat SupportIntermediate
Lead ManagementIntermediate

Sales & Business Development

SalesforceAdvanced
Cold CallingIntermediate
B2B SalesIntermediate
Cold Email OutreachIntermediate
Warm Outreach & Appointment SettingIntermediate
Lead GenerationBeginner

Work Experience

Client Success Manager/ Executive Asst.

PureHomeRiver Group

Apr 2026 - Sep 2026

Key Achievements:

Managed client communication and handled questions, requests, and concerns. Coordinated with clients and internal teams to resolve issues and keep tasks on track. Followed up on pending requests to ensure timely updates and completion. Supported daily property management operations and maintained organized records. Built strong client relationships by providing reliable support and clear communication.

Email SupportPhone SupportLive Chat SupportReal Estate ListingWarm Outreach & Appointment SettingLead ManagementZillow Premier AgentMeeting CoordinationEmail ManagementLead GenerationCold Email OutreachCold Calling

Outbound Sales

GoHealth 360 LLC

Jun 2025 - Jan 2026

Key Achievements:

Made 500–700 outbound calls per day to reach patients and help them enroll in pharmacy services. Built trust with patients through clear communication, patience, and a friendly approach. Explained pharmacy services and enrollment details in a simple way to help patients understand their options. Handled patient questions and concerns professionally while keeping information accurate and organized.

Phone SupportCold CallingCold Email OutreachLead Management

Customer Service

VXI Global Services

Sep 2021 - Mar 2025

Key Achievements:

Resolved customer concerns about mobile services, billing, and network issues while providing clear and helpful solutions. Built good relationships with customers by listening to their concerns and treating them with patience and respect. Helped customers understand their bills, update their plans, and explore services that matched their needs. Handled a high volume of customer calls while maintaining good service and accurate account records.

Phone SupportLive Chat SupportData EntryEmail SupportTicket ManagementSalesforceB2B SalesTechnical Support

Customer Service

Teleperformance Davao

Aug 2020 - Feb 2021

Quick Stats

Age26 years
English LevelConversational
ID VerificationVerified