CSR | Appointment Setter | Virtual AssistanteCSR | Appointment Setter | Virtual Assistante
Jervis
ID Verified$800
per month
($5/hour)
Profile Description
Customer-focused professional with over 8 years of experience in customer service, sales, and virtual assistance. Skilled in handling inbound and outbound calls, resolving customer inquiries, scheduling appointments, and providing exceptional support through phone, email, and chat. Experienced in building strong customer relationships, maintaining accurate records, and using CRM systems, Google Workspace, and Microsoft Office to manage daily tasks efficiently. Recognized for excellent communicat...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Real Estate Operations
Data & Analytics
Design & Creative
Virtual Assistance & Admin
Work Experience
Reservation Sales Specialist
IHG Intercontinental Hotel Group
Sep 2025 - Jul 2026
Job Responsibilities:
Top Performing Reservation Sales Specialist for 3 consecutive months. Consistently achieved and exceeded monthly KPIs. Recognized for outstanding sales performance and customer service. Maintained high call quality and reservation conversion rates. Successfully managed high-volume customer inquiries while delivering exceptional customer experiences. Top Performing Reservation Sales Specialist for...