Virtual Operations & Tax Support SpecialistVirtual Operations & Tax Support Specialist

Key Achievements:

-Resolved documentation issues through proactive client follow-ups, ensuring timely tax return completion. -Maintained accurate tax records and filing systems, minimizing errors and improving compliance. -Tracked deadlines and optimized operational processes, increasing team efficiency and client satisfaction.

Key Achievements:

-Managed administrative and operational tasks including email management, calendar scheduling, and file organization to support the web developer's daily workflow. -Facilitated client communications and sales by responding to inquiries, following up on leads, and maintaining records of website transactions and customer interactions. -Oversaw GHL management for marketing, websites, funnels, and products. Enhanced client interaction through GHL Communities management.

Key Achievements:

-Designed and developed engaging marketing materials and product visuals using Canva, supporting brand growth and online sales. -Managed Shopify website operations, coordinated marketing campaigns, and implemented automation tools via GHL, Cognito forms and Jotform to streamline workflows.

Key Achievements:

-Promoted pharmaceutical products through face-to-face consultations and product presentations with healthcare professionals, consistently driving sales growth and achieving territory targets. -Led and coached a team of Sales Representatives by setting performance goals, monitoring sales and coverage, and ensuring product availability to maximize market performance. -Developed marketing strategies, promotional materials, and doctor partnership programs that increased product awareness, strengthened customer relationships, and expanded market opportunities.