Jerimea

Business Support Specialist

Jerimea

ID Verified
950/mo
Cagayan de Oro, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

I’ve built a strong background in customer service and executive support, where I learned to manage multiple priorities, communicate effectively, and solve problems quickly. I’m highly organized, detail-oriented, and take initiative to make sure things run smoothly behind the scenes. I take pride in delivering excellent service and supporting my team so we can all succeed. With my experience and reliability, I’m confident I can be a great asset to your company.

Top Skills

Email Support · 3 yearsPhone Support · 3 yearsLive Chat Support · 1 yearTicket Management · 1 yearAmazon FBA · <1 year

Skills & Expertise

AI & Automation

PerplexityBeginner

Content & Writing

Blog WritingBeginner

E-commerce & Marketplace

WordPressBeginner
ShopifyBeginner
Amazon FBABeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Live Chat SupportIntermediate
Ticket ManagementIntermediate
Social Media SupportBeginner
Technical SupportBeginner
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

SketchBeginner

Finance & Accounting

QuickBooksBeginner
FreshBooksBeginner

Marketing & Growth

Google AdsBeginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
Pinterest AdsBeginner
Community ManagementBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
Twitter/X ManagementBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner

Work Experience

Medical Receptionist

Private Practice

Aug 2022 - Dec 2024

Phone Support

Executive Assistant

Startup Company

Feb 2021 - Mar 2022

B2C SalesB2B SalesLead GenerationCold Email Outreach

Quick Stats

Age38 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Xavier University

2024 - 2009