Customer SuccessCustomer Success
Jeica
ID Verified1,000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since June 2026
Profile Description
A versatile and results-driven Client & Project Coordinator and Business Operations Specialist with over 11 years of experience spanning global mobility, financial operations, compliance, and B2B/B2C customer support. Proven track record at major organizations like Accenture and TaskUs in managing complex workflows, ensuring regulatory compliance, and driving process efficiencies.
Top Skills
Calendar Management · 10 yearsData Entry · 10 yearsDocument Management · 10 yearsEmail Management · 10 yearsEmail Support · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Lead ManagementExpert
LiveChatExpert
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Data VisualizationAdvanced
Power BIIntermediate
Design & Creative
CanvaBeginner
CapCutBeginner
Finance & Accounting
Risk ManagementExpert
Financial ReportingIntermediate
Sales & Business Development
Cold CallingBeginner
Lead GenerationBeginner
Account ManagementBeginner
SalesforceBeginner
Specialized Skills
Medical BillingBeginner
Virtual Assistance & Admin
Email ManagementExpert
Calendar ManagementExpert
Travel PlanningExpert
Document ManagementExpert
Data EntryExpert
Meeting CoordinationExpert
Research & Information GatheringExpert
CalendlyIntermediate
Work Experience
Client and Program Manager
Accenture
May 2024 - Jun 2025
Quick Stats
Age35 years
English LevelFluent
ID VerificationVerified