CRO-Landing Page Expert, SMM, Automation, Lead Gen

Japhet

ID Verified
1,500/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a reliable and detail-oriented Virtual Assistant with over 11 years of hands-on experience supporting business owners through sales, customer service, and day-to-day operations. My role is to make my clients’ lives easier by taking care of tasks that consume their time—so they can focus on growing their business. I’ve worked extensively with B2B and B2C clients, handling lead management, appointment setting, follow-ups, CRM updates, scheduling, and customer communication. I’m comfortable us...

Skills & Expertise

AI & Automation

Customer Success

Data & Analytics

Design & Creative

CanvaExpert
CapCutExpert

E-commerce & Marketplace

Finance & Accounting

BookkeepingIntermediate

Sales & Business Development

Work Experience

Virtual Assistant - Production

Marketerhire

Jan 2025 - Nov 2025

Job Responsibilities:

Played a key role in streamlining production documentation by accurately creating and managing Production, Sample, Bulk, and QA POs and COs, helping ensure smooth coordination between internal teams and vendors. Improved product data accuracy by consistently adding customer item numbers and generating UPC codes for each item, reducing errors and delays during production and fulfillment allowing t...

Order FulfillmentOrder ProcessingVideo EditingExcel (Advanced)Email SupportLiveChatGoogle Sheets (Advanced)Cold Email OutreachSales Presentations

Virtual Assistant to the CEO - Sales Admin

GOBNB

Jan 2024 - Jan 2025

Job Responsibilities:

Improved daily operations by efficiently managing and prioritizing a high-volume inbox, ensuring urgent messages were addressed promptly and nothing was overlooked. Served as a reliable first point of contact by screening calls, responding to inquiries, and scheduling appointments, helping supervisors focus on higher-level tasks. Strengthened customer experience by providing timely and professio...

Workflow AutomationEmail SupportSocial Media SupportGoogle Sheets (Advanced)Excel (Advanced)CanvaGoHighLevelChatGPT for MarketingInstagram GrowthContent Strategy

Virtual Assistant Freelance - Appointment Setter

WD CONTRACTOR

Mar 2023 - Jan 2024

Job Responsibilities:

Successfully handled appointment setting and scheduling, helping improve time management and ensuring smooth coordination between clients and internal teams. Maintained and cleaned up the CRM system, improving data accuracy and making customer information easier to track and manage. Supported multiple projects through accurate data entry and organized document management, helping teams stay on s...

LiveChatLive Chat SupportB2B SalesB2C SalesLead GenerationCold Calling

Virtual Assistant

FUSION GROWTH INC.

Apr 2021 - Mar 2023

Job Responsibilities:

Delivered consistent chat and email support, resolving customer inquiries quickly and professionally to maintain high satisfaction levels. Managed and updated web pages while conducting detailed data research, ensuring accurate and up-to-date information for internal use. Successfully handled appointment scheduling and coordination, improving communication between clients and internal teams. Or...

Email SupportPhone SupportLiveChatLive Chat SupportGoogle Sheets (Advanced)Excel (Advanced)Order ProcessingOrder FulfillmentHubSpotLead Generation

Quick Stats

Age33 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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