Janela

Virtual Assistant

Janela

ID Verified
1,000/mo
San Pablo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have experience as an online ESL teacher and Real Estate Virtual Assistant, with strong communication, organization, and customer service skills. As an ESL teacher, I work with students of different ages and English levels, helping them learn and improve while creating a positive learning experience. My experience in lead management and client follow-ups has also taught me how to build relationships, address concerns, and stay organized. I am reliable, patient, and committed to helping student...

Top Skills

Apollo.io · 4 yearsB2C Sales · 4 yearsCalendly · 4 yearsCold Calling · 4 yearsCold Email Outreach · 4 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Email SupportAdvanced
Lead ManagementAdvanced
LiveChatAdvanced

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced

E-commerce & Marketplace

Facebook MarketplaceAdvanced

Real Estate Operations

PropStreamAdvanced
Follow Up BossAdvanced
Zillow Premier AgentAdvanced

Sales & Business Development

Lead GenerationAdvanced
B2C SalesAdvanced
Cold Email OutreachAdvanced
Sales Funnel ManagementAdvanced
Cold CallingAdvanced
Warm Outreach & Appointment SettingAdvanced
Apollo.ioAdvanced

Virtual Assistance & Admin

Data EntryAdvanced
CalendlyAdvanced
Monday.comAdvanced

Work Experience

Real Estate Inside Sales Agent

Start Virtual

Feb 2022 - Present

Key Achievements:

As an online ESL teacher, I have helped students of different ages and English proficiency levels improve their communication skills through engaging and personalized lessons. I provide feedback, monitor student progress, and adjust my teaching approach based on each student's needs. As a Real Estate Virtual Assistant and ISA, I have also managed client inquiries, followed up with leads, maintained accurate records, and built positive relationships through clear and professional communication.

Live Chat SupportLead ManagementFollow Up BossPhone SupportLiveChatZillow Premier AgentEmail SupportExcel (Advanced)Lead GenerationCold CallingB2C SalesApollo.ioMonday.comWarm Outreach & Appointment SettingData Entry

English as Second Language Teacher

Yōuyǔtáng 【优语堂

Nov 2022 - Sep 2026

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Southern Luzon State University

2008 - 2012