Training & Administrative | CRE CoordinatorTraining & Administrative | CRE Coordinator
Jane
$1,200
per month
($7/hour)
Profile Description
I am a customer operations and commercial real estate professional with over eight years of experience in customer service, operations support, training, and administrative coordination. Throughout my career, I have supported U.S.-based clients across telecommunications, technology, commercial real estate, and remote operations, developing a strong ability to streamline processes, improve customer experiences, and manage complex administrative workflows. My experience spans customer support thr...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Sourcing Specialist | Leasing Coordinator — Commercial Real Estate Support
Urban West Ventures
Apr 2025 - Jun 2026
Key Achievements:
• Conducted strategic outreach to banks, credit unions, and commercial lenders to identify financing opportunities; successfully sourced a credit union that facilitated a $6 million commercial real estate loan within 1.5 months • Coordinated marketing initiatives including property listings, promotional materials, social media content, and email campaigns to increase property visibility and generate qualified leads • Conducted social media prospecting, market research, and lead generation activities to support outbound outreach efforts • Contributed to reducing commercial property vacancies by 60% within 7 months through proactive lead generation, cold outreach, and tenant coordination
Operations Coordinator
Digsy VA
Feb 2024 - Mar 2025
Key Achievements:
• Coordinated onboarding and deployment of Virtual Assistants prior to client assignment, supporting more than 40 remote staff members • Provided first-level technical support and troubleshooting assistance across CRM, communication, and workflow tools • Maintained operational records, trackers, onboarding documentation, and reports to support workforce compliance • Facilitated virtual meetings/touchbases with Virtual Assistants, from sending invites and coordinating schedules to maintain consistent team alignment and communication • Designed and facilitated interactive virtual games and engagement activities using digital tools and PowerPoint presentations
Technical Support Representative | Training Specialist | Microsoft Windows and Office
VXI Global Holdings B.V.
May 2021 - Jan 2024
Key Achievements:
Training Specialist and Technical Support Professional for Microsoft Windows and Office accounts, with experience supporting Windows 10, Windows 11, and Microsoft 365 applications through chat and voice channels. Skilled in troubleshooting system, software, account access, connectivity, device, and application concerns while explaining solutions clearly to users. Delivered technical support training, created troubleshooting guides, coached frontline agents, handled escalated cases, and supported live operations during high-volume periods. Recognized as a top trainer across the Philippines for strong training delivery, agent development, and performance support.