James

Virtual Assistant/Travel Specialist

James

ID Verified
1,000/mo
Antipolo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with over 10 years of experience in customer service, sales, travel operations, business development, and account management across the BPO, travel, e-commerce, and financial services industries. Experienced in managing client relationships, generating and converting leads, negotiating service agreements, resolving complex customer concerns, and delivering tailored solutions that drive customer satisfaction, retention, and revenue growth. Skilled in consultative selli...

Top Skills

Phone Support · 10 yearsEmail Support · 6 yearsTicket Management · 6 yearsTravel Planning · 6 yearsB2C Sales · 5 years

Skills & Expertise

E-commerce & Marketplace

ShopifyIntermediate
TikTok ShopBeginner
Facebook MarketplaceBeginner

Customer Success

Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
Live Chat SupportIntermediate

Marketing & Growth

HubSpotIntermediate

Sales & Business Development

B2C SalesExpert
NegotiationExpert
B2B SalesIntermediate
Lead GenerationIntermediate
Cold CallingIntermediate
Cold Email OutreachIntermediate
Account ManagementIntermediate
Warm Outreach & Appointment SettingIntermediate
Zoho CRMBeginner
SalesforceBeginner

Virtual Assistance & Admin

Travel PlanningExpert
Calendar ManagementIntermediate
NotionBeginner
Monday.comBeginner

Quick Stats

Age36 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Certifications

Freight Courses 101
Home Care Scheduling
How to be a Super VA?
The Helping Hand Team Member
GDS: Sabre/Amadeus/Worldspan/Farelogix Certification

Education

Bachelor's Degree

Northeastern College

2006 - 2007

High-school

Alicia National High chool

2002 - 2006