Jake

Executive Assistant & Remote Operations

Jake

ID Verified
2,100/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I ran 8 business locations, $13M in combined revenue, 100+ staff, full P&L accountability, not delegated oversight. For 14+ years, I made the calls most people are still afraid to make: hiring, budgets, vendor problems, situations with no clear playbook yet. I also helped launch 11 new business openings, building the hiring, onboarding, and SOP systems that made each one run without me needing to be everywhere at once. I'm new to remote work, not new to running things. I bring the same ownersh...

Top Skills

Calendar Management · 7 yearsCandidate Sourcing · 7 yearsData Entry · 7 yearsDocument Management · 7 yearsEmail Management · 7 years

Skills & Expertise

AI & Automation

GitHub CopilotBeginner

Data & Analytics

Excel (Advanced)Expert

E-commerce & Marketplace

Inventory ManagementBeginner
Order ProcessingBeginner

Finance & Accounting

Financial ReportingBeginner
Financial AnalysisBeginner

Human Resources

RecruitmentExpert
Candidate SourcingExpert

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner
HubSpotBeginner

Sales & Business Development

Cold Email OutreachBeginner
NegotiationBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Travel PlanningExpert
Data EntryExpert
Executive Assistant ServicesExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
NotionBeginner

Work Experience

Senior Multi-Unit Operations Manager

Wine Connection

Oct 2019 - May 2026

Key Achievements:

● Led operations across multiple business locations with responsibility for daily execution and performance. ● Coordinated communication between leadership teams and front-line operations. ● Managed scheduling, staffing plans, reporting, and operational tracking. ● Supported recruitment, onboarding, training, and team development. ● Maintained business documentation, operational procedures, and reporting systems. ● Collaborated with senior leadership on planning, budgeting, and performance improvement initiatives. ● Oversaw customer experience and resolution of operational issues.

Excel (Advanced)Financial ReportingCandidate SourcingInventory ManagementFinancial AnalysisNegotiationOrder ProcessingRecruitmentDocument ManagementEmail ManagementMeeting CoordinationCalendar Management

Restaurant General Manager

Wine Connection

Dec 2017 - Sep 2019

Key Achievements:

● Managed daily operations, scheduling, reporting, and team coordination. ● Supervised customer service standards and operational performance. ● Conducted hiring, onboarding, coaching, and employee development. ● Maintained accurate records and operational reports.

RecruitmentOrder ProcessingFinancial ReportingCandidate SourcingInventory ManagementFinancial AnalysisDocument ManagementData EntryMeeting CoordinationEmail ManagementCalendar Management

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified

Certifications

Surge Academy - Masterclass Virtual Assistant
WSET Level 1 Wine Award
WSET Level 2 Wine Award

Education

Bachelor's Degree

Davao Doctors College

2006 - 2010