Customer service and sales representativeCustomer service and sales representative
irene
ID Verified$350
per month
($2/hour)
Profile Description
Customer Service and Sales professional with 3+ years of experience delivering high quality support and proactive sales in fast paced contact center environments. Experienced in inbound and outbound calls, email support, flight bookings, chats, upselling financial products and solar solutions. Proven ability to de-escalate challenging interactions, exceed KPIs and maintain customer satisfaction. Comfortable working independently and adaptable to flexible schedules. Passionate about helping peopl...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Sales Representative
Travel Pass Group
Dec 2025 - Jun 2026
Job Responsibilities:
Booked hotels, helped in travel plans and also made calls both outbound and inbound to prospects and converted the calls to sales.
Customer Support
JetBlue Airline
Jun 2022 - Oct 2025
Job Responsibilities:
Handled inbound calls and emails for JetBlue customers with professionalism and empathy. ● Assisted customers with bookings, changes, cancellations, and fare inquiries.