Dental BillerDental Biller
Hazelle
ID Verified$1,000
per month
($6/hour)
Profile Description
I’m looking for a stable, long-term remote position where I can use my customer service, billing, and administrative experience while continuing to learn and grow. I’m comfortable working independently, handling customer concerns through phone, email, and chat, and learning new software and processes. I work best in a supportive, team-oriented environment where communication is clear and expectations are well-defined. I’m comfortable handling multiple tasks, following SOPs, and taking ownership...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
Virtual Assistance & Admin
Specialized Skills
Human Resources
Data & Analytics
Customer Success
Work Experience
Dental Biller
Rotem Dental Care
Jan 2025 - Aug 2026
Job Responsibilities:
Managed dental claims, insurance follow-ups, and patient accounts from submission through resolution. Improved A/R follow-up by consistently addressing outstanding balances, unpaid claims, and insurance discrepancies. Identified claim issues such as incorrect insurance information, group numbers, eligibility, and payment discrepancies, and coordinated corrections and resubmissions. Handled patient...
Property Manager
Mona Lisa Properties
Jan 2024 - Feb 2026
Job Responsibilities:
Managed short-term rental bookings and guest inquiries across Airbnb, [link hidden], and other platforms. Provided customer support via phone, chat, email, and social media, responding to guest questions and concerns promptly. Assisted with social media management, including responding to messages and inquiries and maintaining the company’s online presence. Coordinated cleaning schedules, property...
Fraud Specialist 2
JP Morgan and Chase
Mar 2023 - Jul 2025
Job Responsibilities:
Handled high-volume fraud and payment dispute cases, reviewing transactions and customer account information to determine the appropriate resolution. Investigated unauthorized transactions and payment disputes, identifying key details and documenting findings accurately. Assisted customers with claim status, disputed transactions, and account-related concerns through clear and professional communi...
Customer Representative level 3
PayPal
Jun 2019 - Mar 2023
Job Responsibilities:
Provided customer support for payment, account, and transaction-related concerns through multiple support channels. Handled high-volume payment disputes, including unauthorized transactions, refunds, and claim-related issues. Conducted AML (Anti-Money Laundering) reviews by reviewing account and transaction activity for potential risk indicators and following established procedures. Investigated c...
Quick Stats
Education
Bachelor's Degree
Filamer Christian University
2015 - 2019