Hazel

Virtual Assistant; EA, SMM, Appointment Setter, CSR/A

Hazel

1,200/mo
Baguio City, Philippines
Looking for Full-time
7 hours/day
Availability: US / EU / Asia timezone

Profile Description

An administrative professional possessing a strong desire to learn and grow professionally. Responsible, driven and goal-oriented individual that seeks to place a job that offers excellent values, vision, and culture. Adept at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency, with a keen focus on detail and the impact of the finished product, as well as excellent customer service. An experienced professional with a strong history of...

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

CanvaIntermediate
CapCutIntermediate

E-commerce & Marketplace

ShopifyBeginner
EtsyBeginner
WordPressBeginner

Sales & Business Development

B2C SalesAdvanced
Lead GenerationIntermediate
Cold CallingIntermediate
B2B SalesIntermediate
SalesforceBeginner
PipedriveBeginner
Zoho CRMBeginner

AI & Automation

PerplexityIntermediate
Copy.aiIntermediate

Content & Writing

Finance & Accounting

BookkeepingBeginner

Work Experience

Executive Assistant, Social Media manager

Consumer Direct Windows & Doors

Apr 2024 - Mar 2026

Job Responsibilities:

• Managed emails, calendars, and SMS for smooth communication and scheduling. • Maintained accurate CRM records through timely data entry. • Supported daily operations with efficient admin assistance. • Created and sent window/door quotes using Fenevision and Builder Prime. • Handled LinkedIn management, outreach, and lead generation.

Phone SupportGoogle Sheets (Advanced)Social Media SupportExcel (Advanced)ChatGPT for MarketingEmail SupportCanvaSocial Media AnalyticsInstagram GrowthLead Generation

Social Media manager, CRM manager, Outreach Rep, Data Entry

ILMB

Sep 2025 - Dec 2025

Job Responsibilities:

• Managed Facebook and Instagram accounts for outreach and lead generation • Performed consistent follow-ups with leads to improve response and conversion rates • Supported daily operations with efficient administrative assistance • Tracked and entered analytics for Facebook and Instagram content performance • Maintained accurate CRM records using Pipedrive, including data entry, pipeline manageme...

Google Sheets (Advanced)Social Media SupportChatGPT for MarketingPipedrive

Social Media manager

POLARIS | My Options Finance

Jan 2024 - Sep 2025

Job Responsibilities:

• Social Media Management, content creation (LinkedIn | Facebook) • Handled LinkedIn management, outreach, and lead generation. • Performed accurate data entry by entering leads' information into the CRM, maintaining up-to-date and organized records. • Provided administrative support by handling various tasks to maintain smooth daily operations. • Demonstrated strong organizational and time manage...

Google Sheets (Advanced)GoHighLevelSocial Media SupportExcel (Advanced)ChatGPT for MarketingEmail SupportCanvaCommunity ManagementMeta Ads (Facebook/Instagram)LinkedIn Optimization

Executive Assistant, Social Media Manager, Appointment Setter

Scale Smart Pro

Mar 2024 - Oct 2024

Job Responsibilities:

• Execute daily responsibilities for client. • Organize and oversee client's email communications, messages, and calendar. • Administer social media accounts, aiding in content development, engaging with the community, generating reports, conducting outreach, and providing support. • Coordinate and arrange meetings and appointments on behalf of client. • Administered candidate sourcing by posting...

GoHighLevelPhone SupportSocial Media SupportGoogle Sheets (Advanced)Meta Ads (Facebook/Instagram)Community ManagementLead Generation

Appointment Setter

Graystone Trading LLC

Dec 2023 - Jul 2024

GoHighLevelSocial Media SupportChatGPT for MarketingGoogle Sheets (Advanced)

Executive Assistant, Appointment Setter

Orijin Yoga

Jun 2023 - Dec 2023

Job Responsibilities:

• Perform client’s daily tasks. • Check messages through the GHL App. • Call leads to confirm their appointment. • Make outbound calls to schedule appointments. • Receive inbound calls from leads who wants to schedule appointment and answer inquiries.

Phone SupportGoogle Sheets (Advanced)GoHighLevelEmail SupportB2C SalesLead Generation

Outreach, Data Entry and Lead Generation Specialist

Prolific Brands

Jan 2023 - Aug 2023

Job Responsibilities:

• Managed job applications on Upwork, ensuring accurate and timely submissions. • Conducted strategic outreach on Instagram and LinkedIn, building connections and engaging potential clients to generate qualified leads. • Provided professional customer service, responding promptly to inquiries and resolving issues to maintain positive client relationships. • Entered and maintained detailed lead inf...

Google Sheets (Advanced)B2C SalesB2B SalesChatGPT for Marketing

Account Manager/Sales Development Representative(

Quinable Inc.

Jan 2023 - Jul 2023

Job Responsibilities:

• Responsible for outreach tasks thru outbound calling. Reaching out to Senior Living and Assisted Living facilities. • Qualifying leads, following series of question to know their needs (for Healthcare providers such as; CNAs, Caregivers, LPNs,and RNs.) • Promoting product (Quinable App) and services to each facility being called. • Keeping leads in the CRM up to date with accurate, contact and a...

Phone SupportGoogle Sheets (Advanced)B2C SalesB2B SalesLead Generation

Customer Service VA

Yorktowne Air Inc

Apr 2023 - Jul 2023

Job Responsibilities:

• Handled incoming calls from customers inquiring about Heating, Ventilation, and Air Conditioning services. • Coordinated with service technicians to schedule appointments and provided customers with updates on the technician’s expected date and time of arrival. • Conducted follow-up calls to previous customers to remind them of outstanding dues and assisted in collecting payments. • Updated the...

Phone SupportGoHighLevelB2C SalesB2B SalesLead GenerationEmail Support

Sales Development Representative

Common Living (Hirefrontier)

Oct 2021 - Dec 2022

Job Responsibilities:

• Inbound and outbound calling warm leads (leads who recently showed interest in renting the available homes/apartment units. • Qualifying leads by asking a series of questions and entering the responses into the CRM. • Data entry. Transferring leads information in the CRM. • Set appointment for the qualified and interested leads with a Leasing Specialist. • Follow-up leads' appointment thru chat,...

Phone SupportSalesforceB2C SalesLead GenerationEmail Support

Appointment Setter

Beyond Beauty Boutique

Dec 2021 - May 2022

Job Responsibilities:

• Calling cold and warm leads using the dialer in the CRM. • Introducing the company, products and the services we offer. • Set appointment to interested customers in a calendar.

Phone SupportEmail SupportB2C SalesLead GenerationCold Calling

Admin Assistant

HiArtHair

Jan 2021 - Feb 2022

Job Responsibilities:

• Calling both warm and cold leads in the CRM. • Following up on their interest to purchase wholesale or retail of hair products. • Arrange their appointment with the company owner himself. • Maintain contact list thru Google sheet.

Phone SupportB2C SalesLead GenerationCold CallingEmail Support

Appointment Setter | Customer Service | Cold Caller

SisterDaughter)

Jan 2021 - Dec 2021

Job Responsibilities:

• Conducted outbound calls to cold leads, introducing the company and its organic product line. • Scheduled appointments with the company owner to discuss special offers, promotions, and wholesale opportunities. • Drafted and sent targeted cold emails to potential leads, increasing outreach and engagement. • Managed social media postings, promoting products online to enhance brand visibility and a...

Phone SupportGoogle Sheets (Advanced)Social Media SupportEmail SupportB2C SalesLead Generation

Appointment Setter

Intact

May 2021 - Nov 2021

Job Responsibilities:

• Cold-calling to individuals, setting appointments for licensed insurance agents • Updating/recording customers’ information. • Utilizing scripts to provide up-to date information.

Phone SupportGoogle Sheets (Advanced)B2C SalesCold CallingLead Generation

Online English Teacher

51 talk

Aug 2020 - Sep 2021

Job Responsibilities:

• Provide one-on-one ESL lessons to students and professionals and encourage them to use English in their daily lives to increase proficiency. • Assist and work with students of varying ages, skill levels, and cultural and economic backgrounds • Adapt teaching approach and methods to each person’s interests and ability level • Assessed individual students’ grasp of grade-level-appropriate English...

Sales Representative

SBSG

Mar 2021 - Sep 2021

Job Responsibilities:

• Calling prospects to present SEO services they might need for their business. • Provides historical records by maintaining records on area and customer sales. • Contributes to team effort by accomplishing related results as needed.

Phone SupportEmail SupportB2C SalesCold CallingLead Generation

Market Research Interviewer

Dynata

Apr 2019 - Nov 2020

Job Responsibilities:

• Conducted Market Research and Political surveys for the upcoming US elections thru inbound and outbound calling. • Contacts individuals from a prepared list of names to schedule interview date and time. • Interviews individuals to obtain relevant information by asking questions from a prepared outline. Asked questions in accordance with instructions to obtain various specified information, such...

Phone Support

Customer Service Representative

Sitel

Jul 2014 - Oct 2016

Job Responsibilities:

• Retail Account. Answering inbound calls transferring customers to a specific department inside the mall. • Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.

Phone SupportB2C Sales

Quick Stats

Age29 years
GenderFemale
English LevelFluent
ID VerificationNot verified