Virtual Assistant; EA, SMM, Appointment Setter, CSR/AVirtual Assistant; EA, SMM, Appointment Setter, CSR/A
Hazel
$1,200
per month
($7/hour)
Profile Description
An administrative professional possessing a strong desire to learn and grow professionally. Responsible, driven and goal-oriented individual that seeks to place a job that offers excellent values, vision, and culture. Adept at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency, with a keen focus on detail and the impact of the finished product, as well as excellent customer service. An experienced professional with a strong history of...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
AI & Automation
Content & Writing
Finance & Accounting
Work Experience
Executive Assistant, Social Media manager
Consumer Direct Windows & Doors
Apr 2024 - Mar 2026
Job Responsibilities:
• Managed emails, calendars, and SMS for smooth communication and scheduling. • Maintained accurate CRM records through timely data entry. • Supported daily operations with efficient admin assistance. • Created and sent window/door quotes using Fenevision and Builder Prime. • Handled LinkedIn management, outreach, and lead generation.
Social Media manager, CRM manager, Outreach Rep, Data Entry
ILMB
Sep 2025 - Dec 2025
Job Responsibilities:
• Managed Facebook and Instagram accounts for outreach and lead generation • Performed consistent follow-ups with leads to improve response and conversion rates • Supported daily operations with efficient administrative assistance • Tracked and entered analytics for Facebook and Instagram content performance • Maintained accurate CRM records using Pipedrive, including data entry, pipeline manageme...
Social Media manager
POLARIS | My Options Finance
Jan 2024 - Sep 2025
Job Responsibilities:
• Social Media Management, content creation (LinkedIn | Facebook) • Handled LinkedIn management, outreach, and lead generation. • Performed accurate data entry by entering leads' information into the CRM, maintaining up-to-date and organized records. • Provided administrative support by handling various tasks to maintain smooth daily operations. • Demonstrated strong organizational and time manage...
Executive Assistant, Social Media Manager, Appointment Setter
Scale Smart Pro
Mar 2024 - Oct 2024
Job Responsibilities:
• Execute daily responsibilities for client. • Organize and oversee client's email communications, messages, and calendar. • Administer social media accounts, aiding in content development, engaging with the community, generating reports, conducting outreach, and providing support. • Coordinate and arrange meetings and appointments on behalf of client. • Administered candidate sourcing by posting...
Appointment Setter
Graystone Trading LLC
Dec 2023 - Jul 2024
Executive Assistant, Appointment Setter
Orijin Yoga
Jun 2023 - Dec 2023
Job Responsibilities:
• Perform client’s daily tasks. • Check messages through the GHL App. • Call leads to confirm their appointment. • Make outbound calls to schedule appointments. • Receive inbound calls from leads who wants to schedule appointment and answer inquiries.
Outreach, Data Entry and Lead Generation Specialist
Prolific Brands
Jan 2023 - Aug 2023
Job Responsibilities:
• Managed job applications on Upwork, ensuring accurate and timely submissions. • Conducted strategic outreach on Instagram and LinkedIn, building connections and engaging potential clients to generate qualified leads. • Provided professional customer service, responding promptly to inquiries and resolving issues to maintain positive client relationships. • Entered and maintained detailed lead inf...
Account Manager/Sales Development Representative(
Quinable Inc.
Jan 2023 - Jul 2023
Job Responsibilities:
• Responsible for outreach tasks thru outbound calling. Reaching out to Senior Living and Assisted Living facilities. • Qualifying leads, following series of question to know their needs (for Healthcare providers such as; CNAs, Caregivers, LPNs,and RNs.) • Promoting product (Quinable App) and services to each facility being called. • Keeping leads in the CRM up to date with accurate, contact and a...
Customer Service VA
Yorktowne Air Inc
Apr 2023 - Jul 2023
Job Responsibilities:
• Handled incoming calls from customers inquiring about Heating, Ventilation, and Air Conditioning services. • Coordinated with service technicians to schedule appointments and provided customers with updates on the technician’s expected date and time of arrival. • Conducted follow-up calls to previous customers to remind them of outstanding dues and assisted in collecting payments. • Updated the...
Sales Development Representative
Common Living (Hirefrontier)
Oct 2021 - Dec 2022
Job Responsibilities:
• Inbound and outbound calling warm leads (leads who recently showed interest in renting the available homes/apartment units. • Qualifying leads by asking a series of questions and entering the responses into the CRM. • Data entry. Transferring leads information in the CRM. • Set appointment for the qualified and interested leads with a Leasing Specialist. • Follow-up leads' appointment thru chat,...
Appointment Setter
Beyond Beauty Boutique
Dec 2021 - May 2022
Job Responsibilities:
• Calling cold and warm leads using the dialer in the CRM. • Introducing the company, products and the services we offer. • Set appointment to interested customers in a calendar.
Admin Assistant
HiArtHair
Jan 2021 - Feb 2022
Job Responsibilities:
• Calling both warm and cold leads in the CRM. • Following up on their interest to purchase wholesale or retail of hair products. • Arrange their appointment with the company owner himself. • Maintain contact list thru Google sheet.
Appointment Setter | Customer Service | Cold Caller
SisterDaughter)
Jan 2021 - Dec 2021
Job Responsibilities:
• Conducted outbound calls to cold leads, introducing the company and its organic product line. • Scheduled appointments with the company owner to discuss special offers, promotions, and wholesale opportunities. • Drafted and sent targeted cold emails to potential leads, increasing outreach and engagement. • Managed social media postings, promoting products online to enhance brand visibility and a...
Appointment Setter
Intact
May 2021 - Nov 2021
Job Responsibilities:
• Cold-calling to individuals, setting appointments for licensed insurance agents • Updating/recording customers’ information. • Utilizing scripts to provide up-to date information.
Online English Teacher
51 talk
Aug 2020 - Sep 2021
Job Responsibilities:
• Provide one-on-one ESL lessons to students and professionals and encourage them to use English in their daily lives to increase proficiency. • Assist and work with students of varying ages, skill levels, and cultural and economic backgrounds • Adapt teaching approach and methods to each person’s interests and ability level • Assessed individual students’ grasp of grade-level-appropriate English...
Sales Representative
SBSG
Mar 2021 - Sep 2021
Job Responsibilities:
• Calling prospects to present SEO services they might need for their business. • Provides historical records by maintaining records on area and customer sales. • Contributes to team effort by accomplishing related results as needed.
Market Research Interviewer
Dynata
Apr 2019 - Nov 2020
Job Responsibilities:
• Conducted Market Research and Political surveys for the upcoming US elections thru inbound and outbound calling. • Contacts individuals from a prepared list of names to schedule interview date and time. • Interviews individuals to obtain relevant information by asking questions from a prepared outline. Asked questions in accordance with instructions to obtain various specified information, such...
Customer Service Representative
Sitel
Jul 2014 - Oct 2016
Job Responsibilities:
• Retail Account. Answering inbound calls transferring customers to a specific department inside the mall. • Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.