customer service, sales specialistcustomer service, sales specialist
felista
$1,000
per month
($6/hour)
Profile Description
Professional and goal-oriented customer service and sales specialist with experience in customer support, client relationship management, and sales development. Skilled at resolving customer concerns, identifying sales opportunities, and delivering personalized solutions that enhance customer satisfaction and business growth. Strong communication, multitasking, and remote collaboration abilities, with proficiency in CRM systems and digital communication tools. Dedicated to achieving performance ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Work Experience
sales excutive
smartsource global
Oct 2025 - Apr 2026
Key Achievements:
Generated qualified leads through high-volume cold calling. Consistently exceeded sales and appointment-setting targets. Converted prospects into customers through effective communication and persuasion. Built strong relationships with potential clients, increasing conversion rates. Maintained accurate CRM records and follow-up schedules.
customer service support lead
Fyber8 Telecom limited
Mar 2024 - Aug 2025
Key Achievements:
Led a high-performing customer support team. Improved customer satisfaction and issue resolution rates. Reduced response times through process improvements. Trained and supported new customer service representatives. Managed escalated customer concerns effectively.