Excelsis

Graphic & Web Designer | Funnel Specialist | SMM | VA

Excelsis

ID Verified
1,280/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Think of me as your 5-in-1 hire — design, edits, content, backend support, and client care — all handled with structure and strategy.

Skills & Expertise

Content & Writing

Email CopywritingExpert
Landing Page CopyExpert
CopywritingExpert
UX WritingExpert
Creative WritingAdvanced
Blog WritingIntermediate
Product DescriptionsIntermediate

Customer Success

ZendeskExpert
LiveChatIntermediate
Live Chat SupportBeginner
Email SupportBeginner

E-commerce & Marketplace

WordPressExpert
Print on DemandAdvanced
Amazon Seller CentralIntermediate
Inventory ManagementIntermediate
DropshippingIntermediate
Order FulfillmentIntermediate
ShopifyBeginner
EtsyBeginner
Facebook MarketplaceBeginner

Sales & Business Development

Zoho CRMAdvanced

Specialized Skills

Online Course CreationIntermediate

Virtual Assistance & Admin

Data EntryExpert
Executive Assistant ServicesAdvanced
NotionAdvanced
AsanaIntermediate
Monday.comIntermediate
ClickUpBeginner

Work Experience

Multimedia Virtual Assistant

Frelance

Mar 2014 - Present

Job Responsibilities:

Graphic/short video editing for social media contents. Generating content caption and post scheduling. Web/funnel/landing page design Managing various social media accounts. Graphic design for flyers, newsletters, brochure, merch products, book cover, and other graphic needs. Creative Editor for Ad images (Meta)

Blog WritingCopywritingCreative WritingLanding Page CopyEmail CopywritingUX WritingAdobe PhotoshopCanvaAdobe InDesignLogo Design

CSR - Email Support

Office Partners 360 (BPO Wayfair & Ibotta Accounts)

Jun 2019 - Dec 2023

Job Responsibilities:

Email Support for Wayfair and all its sister stores. Merch/back-office product listing maintenance in Wayfair. Email Support for Ibotta, a cash back app. Processing cash rewards for eligible customers.

Product DescriptionsEmail SupportLive Chat SupportZendeskData Entry

Shopify Listing Manager/Graphic Designer

Kite N Surf (Shopify & WordPress)

Aug 2019 - Apr 2021

Job Responsibilities:

Content and product description writing. Graphic editing/basic web design (Wordpress). Product listing. Editing product pictures.

Blog WritingCopywritingLanding Page CopyProduct DescriptionsUX WritingAdobe PhotoshopCanvaShopifyInventory ManagementWordPress

All-Round Virtual Assistant

Mr B’s Mercantille, LLC (Amazon Dropship Store)

Jun 2017 - Aug 2019

Job Responsibilities:

Order processing in Ecom Solutions. Customer service/Email support via Zendesk. Managing seller account in Seller Central. Product listing. Tracking of shipments. Processing cancellation, return, refund, and claim requests.

Email SupportAmazon Seller CentralInventory ManagementDropshippingOrder Fulfillment

Customer Service Rep

Teleperformance (BPO Suntrust Bank)

Feb 2016 - Apr 2017

Job Responsibilities:

Inbound call handling. Account maintenance. Debit card maintenance.

Email SupportZendesk

Quick Stats

Age37 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Multimedia Virtual Assistant - Pineapple VA Hub

Education

Bachelor's Degree

University of Cebu

2007 - 2012