Virtual AssistantVirtual Assistant
Noelynne
$600
per month
($3/hour)
Profile Description
Dedicated and customer-focused professional with over three years of experience in customer service, collections, and outbound calling. Skilled in building rapport with customers, resolving concerns, handling high-volume interactions, and identifying opportunities to promote products and services. Strong communicator with excellent problem-solving abilities, a positive attitude, and a commitment to delivering exceptional customer experiences. Adaptable, goal-oriented, and eager to contribute to ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Collections Representative
AG Communications
2020 - 2022
Key Achievements:
- Contacted clients regarding outstanding balances and payment arrangements - Maintained accurate records of customer accounts and payment updates - Demonstrated strong persuasion, communication, and customer handling skills
Social Media Manager
Bren Esports
2020 - 2020
Key Achievements:
- Managed and scheduled social media content across multiple platforms - Engaged with online communities and responded to audience inquiries/messages - Assisted in content planning, branding, and audience engagement strategies
Receptionist
Bren Esports
2019 - 2020
Key Achievements:
- Managed front desk operations, scheduling, and guest coordination - Organized administrative tasks, records, and office coordination activities - Provided excellent customer-facing support in a dynamic work environment
Customer Service Representative
Concentrix
2017 - 2018
Key Achievements:
- Delivered customer support while maintaining high customer satisfaction ratings - Resolved billing, account, and service-related concerns efficiently and professionally - Managed multiple customer interactions in a fast-paced environment while meeting performance metrics and KPIs