Dylanne

Virtual Executive Assistant, Admin Assistant, General VA

Dylanne

1,500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Proactive Virtual Executive Assistant with 4 years experience supporting executives, managing calendars, emails, reports, and operations with precision and efficiency.

Top Skills

ChatGPT for Marketing · 4 yearsCold Email Outreach · 4 yearsEmail Support · 4 yearsFacebook Business Manager · 4 yearsLead Generation · 4 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Email SupportAdvanced
Social Media SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate

Design & Creative

CanvaAdvanced

Finance & Accounting

QuickBooksBeginner
Financial ReportingBeginner
Accounts Payable/ReceivableBeginner

Marketing & Growth

Facebook Business ManagerAdvanced
ChatGPT for MarketingAdvanced
Hootsuite/BufferIntermediate

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachAdvanced
PipedriveIntermediate
B2C SalesBeginner
Sales PresentationsBeginner
SalesforceBeginner

Work Experience

Part-time Virtual Executive Assistant & Notary Network Specialist

NotaryPro

Feb 2025 - Feb 2026

Key Achievements:

Managed calendars, emails, and travel arrangements for three high-level executives. Managed a Notary Network composed of 285+ notaries Admin tasks (Report creation, Data Analytics, Recruitment, Onboarding, Customer Service)

Phone SupportEmail SupportTechnical SupportFinancial ReportingCanvaTicket ManagementCold Email OutreachLead GenerationPipedrive

Virtual Executive & Admin Assistant

Car Wash Management

Nov 2024 - Feb 2026

Key Achievements:

Managed CEO’s calendar and inbox, ensuring seamless scheduling and timely responses. Created and analyzed reports on financials, team performance, and product metrics. Processed work orders, issued invoices, and scheduled technician appointments. Delivered customer service, resolving inquiries and ensuring smooth client experience. Produced and managed social media content, driving engagement and brand visibility.

Phone SupportEmail SupportQuickBooksFacebook Business ManagerChatGPT for MarketingFinancial ReportingTechnical SupportTicket ManagementCanvaAccounts Payable/ReceivableHootsuite/BufferSocial Media SupportB2C SalesSalesforceCold Email OutreachPipedriveLead GenerationSales Presentations

Virtual Admin Assistant

Wise Coatings of Austin

Nov 2023 - Oct 2024

Key Achievements:

Managed the CEO’s calendar and inbox to support daily priorities and operations Handled customer service, appointment setting, and technician dispatching Followed up on leads and estimates to support sales conversions Created reports and invoices to track operations and billing Managed social media lead research and inquiries across Facebook, Instagram, TikTok, and YouTube

Phone SupportEmail SupportQuickBooksFacebook Business ManagerSocial Media SupportTechnical SupportFinancial ReportingChatGPT for MarketingTicket ManagementCanvaAccounts Payable/ReceivableHootsuite/BufferLead GenerationSales PresentationsCold Email OutreachB2C Sales

Customer Service Representative

Optum Global Solutions

Sep 2021 - Nov 2022

Key Achievements:

Delivered high-quality customer support, resolving inquiries accurately and efficiently Maintained precise data entry and order processing while ensuring confidentiality of healthcare information Consistently exceeded performance and customer satisfaction targets Recognized for reliability and strong performance in a fast-paced healthcare support environment

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified