Virtual Assistant | IT Support Specialist | CRM & AIVirtual Assistant | IT Support Specialist | CRM & AI
Duncan
ID Verified1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since May 2026
Profile Description
A highly analytical and versatile professional with over ten years of experience in virtual assistance, IT support, and technical research. Demonstrates strong expertise in supporting international clients, particularly within all Global time zones, ensuring seamless coordination across remote teams and business environments. Skilled in executive support, CRM systems such as HubSpot and Zoho, and AI-assisted workflow optimisation, delivering efficient and scalable administrative solutions. Posse...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
Prompt EngineeringAdvanced
PerplexityIntermediate
SoraIntermediate
OpenAI APIIntermediate
Claude/Anthropic APIIntermediate
Data LabelingIntermediate
Content & Writing
Creative WritingExpert
GhostExpert
SEO Content WritingExpert
CopywritingExpert
Blog WritingExpert
Technical WritingExpert
Customer Success
ZendeskExpert
LiveChatExpert
Live Chat SupportExpert
Email SupportExpert
Video SupportExpert
Technical SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Phone SupportAdvanced
Lead ManagementIntermediate
Data & Analytics
Design & Creative
Presentation DesignExpert
Social Media GraphicsAdvanced
CanvaAdvanced
Logo DesignAdvanced
Brand Identity DesignAdvanced
CapCutIntermediate
Video EditingIntermediate
Marketing & Growth
SEO (Technical & Content)Advanced
Sales & Business Development
Zoho CRMAdvanced
Software Development
ExpoBeginner
Kotlin (Android)Beginner
FlutterBeginner
Google Cloud PlatformBeginner
FirebaseBeginner
SupabaseBeginner
WixBeginner
Specialized Skills
Legal ResearchExpert
Contract ReviewBeginner
GDPR ComplianceBeginner
Paralegal ServicesBeginner
Terms & ConditionsBeginner
Employee RelationsBeginner
Technical TrainingBeginner
Medical BillingBeginner
Virtual Assistance & Admin
Email ManagementExpert
Data EntryExpert
Calendar ManagementAdvanced
CalendlyAdvanced
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate
NotionIntermediate
ClickUpIntermediate
AsanaIntermediate
TrelloIntermediate
Monday.comIntermediate
Quick Stats
Age33 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications
CCNA
Education
Bachelor's Degree
Kenyatta University
2011 - 2023