John

Virtual Assistant

John

ID Verified
1500/mo
Antipolo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a virtual assistant with a strong focus on goals, and I have exceptional administrative and customer service abilities. My aim is to boost the earnings of your business by offering superb virtual support and increasing efficiency through my outstanding ability to multitask and pay close attention to detail. I'm an innovative and self-motivated virtual assistant seeking a challenging position to deliver outstanding administrative assistance and bring expertise in maintaining customer spreads...

Top Skills

Email Support · 6 yearsTicket Management · 5 yearsTechnical Support · 4 yearsFacebook Marketplace · 3 yearsPhone Support · 3 years

Skills & Expertise

Customer Success

Email SupportExpert
Technical SupportAdvanced
Live Chat SupportIntermediate
Phone SupportAdvanced
Ticket ManagementExpert
ZendeskIntermediate
CrispIntermediate

E-commerce & Marketplace

Facebook MarketplaceAdvanced

Finance & Accounting

Budget ManagementBeginner
Financial ReportingBeginner
Payroll ProcessingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
Google AdsBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
SalesforceIntermediate

Work Experience

Customer Excellence

GoLoans Canada

Aug 2023 - Jul 2025

Email SupportPhone SupportCrispFinancial ReportingTicket ManagementZendesk

Quick Stats

Age39 years
English LevelFluent
ID VerificationVerified

Certifications

Stress management training
Leadership training
Crisis management training
Amazon store management