E commerce Virtual AssistantE commerce Virtual Assistant

Hi, my name is Divina Santos, and I’m an E-commerce Virtual Assistant with over three years of experience in customer service, sales, appointment setting, and e-commerce support. I started my career in customer service, where I gained experience handling inbound calls, assisting customers with billing inquiries and technical concerns, processing orders, tracking shipments, and handling returns and refunds. These experiences helped me develop strong communication, problem-solving, and customer s... See more