DENNIS

BUSINESS DEVELOPMENT AND ACCOUNT MANAGER

DENNIS

ID Verified
800/mo
NAIROBI, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

m a sales and business development professional with hands-on experience building relationships, growing accounts, and driving business in fast-paced environments, especially within the HORECA industry. My background has taught me that sales is not just about closing deals — it’s about understanding people, solving problems, and creating trust that lasts. Over the years, I’ve developed strong skills in customer relationship management, business growth strategy, client retention, negotiations, tr...

Skills & Expertise

Customer Success

Data & Analytics

Marketing & Growth

Email MarketingIntermediate
LinkedIn AdsBeginner

Virtual Assistance & Admin

Content & Writing

Work Experience

KEY ACCOUNTS MANAGER

PREMIER FOODS LTD

Jan 2022 - Present

Job Responsibilities:

Reduced churn rate by 30% and increased customer retention . Introduced contract business to ensure horizontal growth by 35% in existing key accounts. Customer complain solving turn around time reduced to 24hrs

Ticket ManagementLive Chat SupportB2B SalesB2C SalesEmail SupportLead Management

Quick Stats

Age39 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
FrenchBasic
ID VerificationVerified
Portfolio
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Certifications

CUSTOMER SERVICE RETENTIO