Virtual Executive Assistant

Dennis

ID Verified
1,200/mo
Meycauyan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I believe I’m a great hire because I bring a mix of operational expertise, customer-focused experience, and creative skills. Over five years in Customer Support, I honed my ability to handle clients efficiently and solve problems quickly. As an Executive Assistant and Social Media Manager, I’ve managed operations, created content, promoted events, and driven engagement through social media campaigns. I’m highly organized, detail-oriented, and skilled in tools like Excel, video editing, and bookk...

Skills & Expertise

AI & Automation

ZapierBeginner

Customer Success

Data & Analytics

A/B TestingIntermediate
MetabaseIntermediate

Design & Creative

Adobe PhotoshopIntermediate
CanvaIntermediate
CapCutIntermediate
Video EditingIntermediate
After EffectsIntermediate
Final Cut ProIntermediate

E-commerce & Marketplace

Work Experience

Appointment Setter and Customer Support

Columbus Martial Arts

Aug 2025 - Nov 2026

Job Responsibilities:

Contacted and followed up with leads via SMS, phone calls, and email. Scheduled and confirmed trial appointments, followed up with no-shows, managed rescheduling, updated lead records and appointment statuses in the CRM, answered program inquiries, and coordinated with coaches and staff to ensure smooth appointment management.

Email SupportLiveChatLive Chat SupportTicket ManagementZendeskExcel (Advanced)Phone SupportGoogle Sheets (Advanced)GoHighLevel

Executive Admin / Social Media Manager

No Limit Martial Arts

Mar 2024 - Oct 2025

Job Responsibilities:

Provided student support through email, phone, and virtual platforms, following up on leads to facilitate enrollment. Created engaging social media and video content to promote programs and increase brand visibility. Developed website and checkout pages to improve user experience and streamline registration. Assisted in event planning and coordination, ensuring smooth execution and participant sat...

LiveChatEmail SupportSocial Media SupportLive Chat SupportTicket ManagementExcel (Advanced)Technical SupportPhone SupportAdobe PhotoshopCapCut

Customer Advocate

Boldr Inc.

Jun 2023 - Feb 2024

Job Responsibilities:

Provided comprehensive support to customers via phone, email, and live chats, addressing inquiries related to orders, invoices, returns, and product specifications.

ZapierLive Chat SupportPhone SupportTechnical SupportZendeskFreshdeskEmail SupportLiveChatShopifyShopify Plus

Customer Support

Task Us

Jan 2021 - Aug 2022

Job Responsibilities:

Provided comprehensive assistance to clients and customers via phone, email, and live chats, addressing store management queries and order-related issues promptly and effectively.

Social Media SupportEmail SupportLiveChatLive Chat SupportTicket ManagementZendeskPhone SupportTechnical Support

Quick Stats

Age30 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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