Dennis

Virtual Assistant

Dennis

ID Verified
1700/mo
Mabalacat City , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am writing to express my interest in joining your esteemed organization, as I bring a decade of experience in operations management coupled with a proven track record of efficiency and team leadership. With a background in overseeing and enhancing operational protocols, I also oversee order processing, drop shipping, and e-commerce. ordering platform, ensuring that all transactions and activities are working smoothly from order placement to fulfillment and post-sales concerns such as claims, ...

Top Skills

Email Support · 8 yearsExcel (Advanced) · 8 yearsPhone Support · 8 yearsLive Chat Support · 5 yearsSalesforce · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportIntermediate
Ticket ManagementExpert
Email SupportExpert
Technical SupportAdvanced
ZendeskAdvanced
LiveChatAdvanced

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Intermediate

Design & Creative

Adobe PhotoshopIntermediate
CanvaBeginner

E-commerce & Marketplace

ShopifyAdvanced
Amazon FBAIntermediate
Order ProcessingAdvanced
Inventory ManagementIntermediate
DropshippingAdvanced

Finance & Accounting

NetSuiteAdvanced
Payroll ProcessingAdvanced
Accounts Payable/ReceivableAdvanced
Budget ManagementAdvanced

Sales & Business Development

B2B SalesIntermediate
Lead GenerationIntermediate
Account ManagementAdvanced
SalesforceExpert
Zoho CRMAdvanced

Quick Stats

Age42 years
ID VerificationVerified