Crisleen

Virtual Assistant

Crisleen

ID Verified
800/mo
Rosario, La Union, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm CM!👋 — a customer support and back-office specialist with 5+ years of BPO experience working with companies like JP Morgan Chase, Cognizant, and Alorica. I’ve helped clients and teams across fraud claims, billing, subscriber support, and enterprise accounts like Google YouTube TV and DocuSign. Along the way, I built skills that go beyond customer service: 🎧 Multichannel support (chat, email, voice) with top-tier quality scores ⚙️ Workflow management & CRM tools (Salesforce, Zuora, Click...

Top Skills

Email Support · 5 yearsBrand Identity Design · 4 yearsCanva · 4 yearsLogo Design · 4 yearsSocial Media Graphics · 4 years

Skills & Expertise

Design & Creative

CanvaAdvanced
Logo DesignAdvanced
Social Media GraphicsAdvanced
Brand Identity DesignAdvanced
CapCutAdvanced
Loom/Screen RecordingBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner
TikTok ShopBeginner
Inventory ManagementIntermediate
Order ProcessingIntermediate

Sales & Business Development

B2B SalesIntermediate
Lead GenerationBeginner
B2C SalesAdvanced
Cold CallingIntermediate
Cold Email OutreachBeginner
Account ManagementBeginner
Proposal WritingBeginner
SalesforceBeginner

Marketing & Growth

Content StrategyBeginner
LinkedIn OptimizationBeginner
User-Generated ContentBeginner
Community ManagementBeginner
HubSpotBeginner

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Social Media SupportIntermediate
Ticket ManagementAdvanced
Email SupportExpert
Technical SupportIntermediate
ZendeskBeginner
IntercomBeginner

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified
Portfolio
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