Executive Operations assistant and ManagerExecutive Operations assistant and Manager

Key Achievements:

The Core Value I Brought I served as the operational backbone between strategy and execution at Ecovision. I translated leadership vision into clear systems, SOPs, and executable workflows I created structure, consistency, and accountability across sales, CRM, marketing, and partnerships I protected leadership time by anticipating needs, preventing operational gaps, and streamlining processes I acted as a central point of coordination and documentation, ensuring institutional knowledge was retained I ensured initiatives moved from idea → documented process → executed deliverable 2. My Key Achievements & Contributions Sales & CRM Operations I designed and documented end-to-end sales pipeline SOPs, from lead capture through close I cleaned, standardized, and maintained Pipedrive CRM hygiene I built post-event lead-nurture frameworks for BOMA, Buildex, and BCCPA I aligned Pipedrive and Google Calendar to improve follow-up accountability I produced weekly and monthly sales performance reports with insights and recommendations Automation & Systems I built and troubleshot [link hidden] automations connecting: [link hidden] to Pipedrive Gmail to supervisor-handoff workflows Automated lead labeling and routing I designed automation accountability processes to prevent system drift I reduced manual workload and follow-up gaps through structured automation logic Marketing, Content & Brand Operations I built a full 2026 social-media calendar across multiple platforms I developed BOMA article frameworks and long-term content strategies I created the case-study intake → draft → Canva design SOP I ensured consistent brand voice across articles, decks, social content, and outreach I coordinated marketing deliverables for events, including print, signage, and budgets Events & Partnerships I managed logistics, budgets, and ROI tracking for: BOMA events and sponsorships Buildex 2026 BC Hydro and BCCPA engagements I coordinated communication across vendors, sponsors, and partners I created post-event follow-up systems that converted relationships into revenue opportunities Executive & Cross-Team Support I acted as an operations partner to Edward and Xander I extracted tasks and accountability from meetings and recordings I converted raw discussions into structured SOPs, playbooks, and workflows I maintained operational continuity across sales, marketing, finance, and operations 3. Tools I Actively Used & Managed I did not just use tools — I designed systems around them. CRM & Sales Pipedrive [link hidden] Automation [link hidden] (Integromat) Google Calendar integrations Gmail automation logic Documentation & Project Management Google Docs, Sheets, and Drive Notion (project scopes, SOP libraries) Microsoft Word, Excel, and PDFs Design & Content Canva LinkedIn, Instagram, and Facebook content planning Analytics & Reporting Pipedrive dashboards Instantly analytics ROI and budget-tracking spreadsheets 4. Skills I Brought to the Team Operational Skills SOP creation and system documentation Process mapping and optimization Cross-tool systems thinking Accountability framework design Strategic Skills Translating vision into execution Prioritizing across multiple initiatives Long-term planning for events, content, and pipeline growth ROI-driven decision support Technical & Systems Skills CRM architecture and data hygiene Automation logic and troubleshooting Reporting and performance analysis Tool integration and workflow design Communication & Leadership Executive-level written communication Stakeholder and vendor coordination Clear documentation that scaled across teams Personal Strengths Highly detail-oriented and organized Proactive and anticipatory Calm under pressure Reliable, consistent, and systems-driven Trusted operational partner to leadership 5. How I Was Uniquely Positioned I was not simply an executive administrator. I operated as: An Operations Integrator A Systems & Process Architect A bridge between Sales Operations and Marketing Operations A force multiplier for leadership The systems, structure, and execution discipline I brought directly supported Ecovision’s ability to scale sustainably into 2026 and beyond.

Key Achievements:

Operations & Business Enablement Owned and managed day-to-day operations to ensure smooth execution across creator management activities Established structure and consistency in operational workflows, reducing friction and inefficiencies Enabled leadership and managers to focus on growth and partnerships by handling operational execution Process Building & Optimization Designed and implemented operational processes for creator coordination, scheduling, and deliverables Introduced systems for tracking projects, timelines, and responsibilities across multiple creators Improved turnaround times and reduced last-minute issues through proactive planning and follow-through Creator & Stakeholder Coordination Acted as a central point of coordination between creators, internal teams, and external partners Ensured clear communication of expectations, timelines, and requirements Resolved operational issues quickly to maintain creator satisfaction and partner confidence Scale & Reliability Supported operations across multiple creators simultaneously while maintaining consistency and quality Helped scale internal operations by standardizing repeatable processes Maintained operational stability in a fast-paced, deadline-driven environment Communication & Execution Provided clear operational updates and status tracking to leadership Ensured deliverables were completed on time and aligned with agreed requirements Reduced operational confusion through structured communication and documentation Professional Judgment & Trust Managed sensitive business and creator-related information with discretion Exercised sound judgment when prioritizing urgent, high-impact operational needs Became a trusted operational backbone for the organization Overall Impact Improved efficiency and reliability of creator management operations Strengthened execution quality across partnerships and campaigns Played a key role in supporting sustainable operational growth

Key Achievements:

Operational & Executive Impact Streamlined executive and talent-related operations, reducing administrative bottlenecks and improving overall workflow efficiency Enabled leadership to focus on strategic priorities by proactively managing scheduling, coordination, and follow-through Improved reliability of day-to-day operations through strong ownership of tasks, deadlines, and communications Talent & Client Coordination Supported talent management processes by coordinating schedules, communications, and deliverables between talent, clients, and internal teams Ensured smooth execution of engagements by anticipating needs and resolving issues before escalation Maintained high standards of professionalism in all client- and talent-facing interactions Process Improvement & Organization Introduced more structured tracking and organization systems for talent activities, schedules, and documentation Improved clarity and visibility across ongoing engagements through consistent updates and follow-ups Reduced errors and last-minute conflicts through careful planning and attention to detail Communication & Relationship Management Served as a reliable point of contact for internal stakeholders, talent, and external partners Strengthened trust and working relationships through clear, timely, and thoughtful communication Supported leadership with well-prepared information and context for decision-making Professional Judgment & Trust Handled sensitive talent and business information with discretion and confidentiality Demonstrated sound judgment when managing competing priorities and time-sensitive requests Earned trust as a dependable, calm presence in a fast-paced, people-driven environment Overall Value Delivered Increased operational leverage for leadership and managers Contributed to smoother talent operations and stronger client experiences Helped maintain a high standard of execution across multiple simultaneous priorities

Key Achievements:

Executive Support Provided high-level administrative and operational support to senior leadership Managed executive calendars, scheduling meetings across multiple time zones and priorities Acted as a gatekeeper for executives, managing communications and prioritizing requests Prepared agendas, briefing materials, and follow-up notes for leadership meetings Communication & Coordination Served as a primary point of contact between executives and internal/external stakeholders Drafted and edited professional correspondence, emails, and internal communications Coordinated meetings, workshops, and virtual sessions with team members and partners Ensured timely follow-ups and clear communication of action items Operations & Administration Supported day-to-day operational workflows to ensure smooth business execution Organized and maintained documents, records, and confidential information Assisted with process improvements to increase efficiency and reduce administrative friction Tracked tasks, deadlines, and deliverables on behalf of leadership Project & Team Support Assisted with coordination of projects related to learning programs and organizational initiatives Monitored progress of assigned initiatives and reported updates to leadership Supported cross-functional collaboration between academic, operational, and administrative teams Helped align schedules, resources, and priorities across departments Confidentiality & Professional Judgment Handled sensitive information with discretion and professionalism Exercised sound judgment when managing executive requests and competing priorities Maintained a high level of trust, reliability, and accountability Value & Impact Reduced executive workload by proactively managing administrative and coordination tasks Improved communication flow and operational efficiency within the organization Enabled leadership to focus on strategic priorities by ensuring reliable execution support