Operations coordinator |Client Operations|Executive supportOperations coordinator |Client Operations|Executive support
Catherine
ID Verified$850
per month
($5/hour)
Profile Description
I help busy founders and operations leaders bring order to fast‑moving, messy businesses by owning coordination, client operations, documentation, and day‑to‑day execution. When communication, scheduling, and follow‑up are scattered, I build simple, reliable systems that keep everything moving without constant supervision. Over my career in FMCG distribution, logistics coordination, sales, business development, and remote client operations, I’ve become the person teams rely on to turn chaos into...
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Sales & Business Development
Human Resources
AI & Automation
Specialized Skills
Work Experience
Remote Lead Generation & Operations Support Specialist
Cradle pot international
Sep 2025 - Oct 2026
Job Responsibilities:
Own day-to-day client communication, scheduling, and administrative workflows across time zones, ensuring timely follow-up, clear status updates, and reliable execution. • Build and maintain high-accuracy lead and account databases in Google Sheets, HubSpot, and Pipedrive, keeping CRM and operational records clean and decision-ready. • Coordinate initial outreach, discovery calls, and follow-ups,...
Head of Modern Trade
Falcon Dew Kenya ltd
Jul 2021 - Aug 2025
Job Responsibilities:
• Managed delivery schedules and field operations across 30+ retail accounts, actively coordinating 8–12 accounts concurrently each week and ensuring timely, accurate deliveries. • Resolved delivery conflicts, schedule changes, and customer escalations in real time, maintaining service continuity and strong client relationships under time pressure. • Produced weekly operational reports tracking de...