General Virtual Assistant, Technical Support

Braylle

ID Verified
1,500/mo
Tanauan City, Batangas, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a results-driven Technical Support Specialist and Virtual Assistant with expertise in digital systems, automation, AI tools, and online business operations. I help entrepreneurs, agencies, and growing businesses streamline workflows, improve customer experiences, and scale efficiently through smart technology and organized support systems. With hands-on experience in technical support and marketing operations, I specialize in building and optimizing lead generation systems, CRM workflows, a...

Skills & Expertise

Content & Writing

Customer Success

Design & Creative

E-commerce & Marketplace

Marketing & Growth

AI & Automation

Real Estate Operations

Sales & Business Development

Specialized Skills

OnboardingIntermediate

Work Experience

E-commerce Virtual Assistant / Graphic Designer

Brite Lite Tribe

Feb 2024 - Feb 2026

Job Responsibilities:

- Monitor and track real-time orders from Shopify and SPS Commerce (Pottery Barn) ensuring accuracy and fulfillment - Maintained Airtable as the main data tracker for updating, editing, and monitoring order statuses - Coordinated with the internal personnel for clarification and to avoid discrepancies during production and before shipment - Assisted in designing and updating website assets using A...

Inventory ManagementOrder ProcessingShopifyProduct Listing OptimizationExecutive Assistant ServicesData EntryResearch & Information GatheringAirtablePersonal Assistant Services

Social Media / Email Marketing Manager

Savannah Fashions

Jun 2022 - May 2025

Job Responsibilities:

- Schedule and publish content across social media platforms (e.g., Instagram, Facebook, Pinterest, Google Business profile) to boost brand visibility and engagement. - Design visually appealing and brand-aligned social media posts using Canva, Photoshop, or Minta to increase organic reach and user interaction. - Utilized Klaviyo tool to design and implemented email marketing strategies to attract...

Email CopywritingSocial Media SupportEmail SupportAdobe PhotoshopCopywritingSocial Media GraphicsCanvaPresentation DesignBrand Identity DesignShopify

Consultant / Columnist

Freeters Online Services OPC

Jul 2021 - Jan 2025

Job Responsibilities:

- Freelance Online Writer/Support who performs academic researches in support to scholar military students - Draft high-quality academic content, including essays, case studies, and discussion papers, based on provided guidelines and properly cite all sources using the required academic referencing style (APA). - Track academic milestones and ensure timely completion of all deliverables for each t...

Document ManagementResearch & Information GatheringData EntryGhostCreative WritingCopywritingBlog WritingPresentation DesignVideo Editing

Graphics Designer / Secretary

Seoul Tower Sales Team (Sunlife)

Sep 2020 - Sep 2021

Job Responsibilities:

- Serve as the lead designer for all internal and external marketing materials - Create high-impact visuals such as agent awards and recognition graphics; promotion posters for achievers and career milestones; event speaker posters and webinar materials; recruitment content; and social media visuals to drive engagement and brand awareness - Ensure all design outputs align with branding standards a...

Email SupportAdobe PhotoshopSocial Media GraphicsCanvaBrand Identity DesignPresentation DesignLogo DesignContent StrategyCoaching & MentoringOnboarding

Quick Stats

Age28 years
GenderMale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Polytechnic University of the Philippines

2015 - 2019