Technical WriterTechnical Writer
Bianca
$1300
per month
($7/hour)
Profile Description
Technical writer with expertise in creating clear, comprehensive documentation for software products and APIs. Experienced in writing user guides, API documentation, and knowledge base articles. Skilled in simplifying complex technical concepts for diverse audiences. Proficient in documentation tools and version control systems. Strong attention to detail and commitment to accuracy. Passionate about improving user experience through excellent documentation.
Top Skills
Skills & Expertise
Skill Levels Explained:
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Content & Writing
Marketing & Growth
Work Experience
Technical Writer
VTEX
Mar 2021 - Sep 2024
Key Achievements:
Created comprehensive API documentation for e-commerce platform used by thousands of developers. Wrote user guides and tutorials improving customer onboarding experience. Implemented documentation review process ensuring accuracy and consistency. Collaborated with engineering teams to understand technical features. Reduced support tickets by 25% through improved documentation quality.
Quick Stats
Certifications
Education
Bachelor of Science in English Literature
Universidade Federal de Pernambuco
2017 - 2021