Business Partner | Secretary | Finance | Customer ServiceBusiness Partner | Secretary | Finance | Customer Service
Ruby
ID Verified$600
per month
($3/hour)
Profile Description
Dynamic and results-driven professional with over 5 years of experience spanning business operations, financial management, recruitment, and customer service. Proven expertise in optimizing processes, driving revenue growth, and fostering strong relationships with clients, vendors, and stakeholders. Skilled in leading cross-functional teams, managing complex projects, and delivering impactful results in fast-paced environments. Adept at financial reporting, recruitment, space optimization, and t...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
Business Partner Services Supervisor
SM Store
Mar 2023 - Present
Job Responsibilities:
Lead onboarding and orientation programs for new Affiliate Merchants and Store Supplier demos, improving onboarding efficiency by 25%. Oversee the deployment and renewal of Store Supplier demos, ensuring timely and accurate execution of all contractual obligations. Manage allocation of storage and selling spaces for all Affiliate Merchants and Store Suppliers, optimizing space usage and increasi...
OBM Secretary
SM Store
Feb 2020 - Mar 2023
Job Responsibilities:
Supported branch operations by preparing and consolidating daily, weekly, and monthly financial and operational reports for management review. Coordinated cross-functional communication to ensure alignment on operational priorities, policies, and timelines. Maintained and optimized operational records, databases, and filing systems, reducing document retrieval time by 30%. Scheduled and coordin...
Executive Search Consultant
Rod and Staff Recruitment Co.
Sep 2019 - Dec 2019
Job Responsibilities:
• 360-degree recruitment and end-to-end recruitment process. Responsible for Risk Management, Legal and Compliance, and Audit roles specifically for Japan client but also cater other Southeast Asian regions • Highly engage in social recruitment-networking sites such as LinkedIn, Jobstreet, etc. • Communicate and conduct
Finance Support
ABS-CBN Corp.
Sep 2018 - Aug 2019
Job Responsibilities:
• Custodian of Program Fund • Responsible for controlling and safeguarding of the fund and that all disbursements are authorized and accounted for with necessary documents ready for liquidation • Ensure continuous availability of fund through systematic replenishment of used fund • Act as Finance Support Staff Coordinator where the team successfully audited and cleared the missing 1.5M revolving f...
Technical Support Staff
VXI Global Inc.
May 2017 - Sep 2018
Job Responsibilities:
• Answer inbound calls and provide exceptional customer service interaction with the ultimate aim of providing first call resolution. Troubleshooting with the use of information from customers to diagnose the issue and walk customers through the steps needed to fix various problems (internet, phone, email) • Schedule technical support representatives to fix the problem onsite if the issue cannot b...
Quick Stats
Certifications
Education
Bachelor's Degree
Polytechnic University of the Philippines
2013 - 2017