Sales Development Representative / Customer SupportSales Development Representative / Customer Support
Aubrey
$1,000
per month
($6/hour)
Profile Description
Hi, my name is Aubrey Ramirez. I have over six years of experience in customer service, sales development, and administrative support across different industries, including eCommerce and logistics. Over the years, I’ve handled customer inquiries, managed documentation, processed orders, and supported sales operations while ensuring every client interaction is handled with professionalism and care. I’m confident working with tools like CRM systems, Google Workspace, and Microsoft Office, and I’m...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Sales & Business Development
Customer Success
Work Experience
Sales Development Representative
BH Remote Hub
May 2024 - Jun 2025
Job Responsibilities:
Initiate outbound communications (calls, emails, and social media outreach) to engage potential clients and qualify leads. Schedule qualified meetings for the Account Executives to further discuss our solutions. Maintain an accurate and up-to-date CRM database, track interactions, and follow up with prospects as needed. Research and identify target clients, using tools like LinkedIn, CRM databases...
SALES DEVELOPMENT REPRESENTATIVE
Go2
Sep 2023 - Apr 2024
Job Responsibilities:
Conducting strategic cold calling to identify potential clients and initiate meaningful conversations that align with our objectives. Lead Scraping through different sites Booking discovery and demo calls with qualified leads, ensuring that each interaction is tailored to showcase the unique value propositions of our marketing solutions. Implementing targeted email outreach campaigns via platforms...
Customer Support / Claims Manager
Mobelaris
Jan 2022 - Sep 2023
Job Responsibilities:
Responding to emails, phone calls and live chat Processing claims Product Research Booking shipment Updating customer's order Placing new order Processing refunds and cancellations Updating customer's information
CUSTOMER SERVICE REPRESENTATIVE
BPO
Aug 2016 - Jan 2019
Job Responsibilities:
Delivered multi-channel customer support via phone, email, and live chat for clients in hospitality, banking, and e-commerce. Assisted guests with hotel reservations, modifications, and loyalty program inquiries. Resolved account issues, payment concerns, and fraud-related inquiries for cardholders with accuracy and care. Handling disputes, order tracking, and listing concerns, ensuring a smooth s...
Quick Stats
Education
Bachelor's Degree
Benguet State University
2011 - 2016