Marie

Virtual Assistant

Marie

ID Verified
2,000/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Professional Summary Career Overview I have 11+ years of progressive experience spanning customer success, recruitment, technical support, and e-commerce across multiple industries. My career demonstrates growth from technical support roles to leadership positions, currently serving as a Client Success Director. Core Strengths Leadership & Client Management I develop strategic account management strategies and drive client retention I lead and support teams, setting goals and ensuring high per...

Skills & Expertise

AI & Automation

Content & Writing

E-commerce & Marketplace

Customer Success

LiveChatAdvanced
IntercomAdvanced
ZendeskIntermediate
CrispIntermediate

Data & Analytics

Design & Creative

CanvaIntermediate
Video EditingIntermediate
CapCutIntermediate

Marketing & Growth

Sales & Business Development

Finance & Accounting

QuickBooksBeginner

Work Experience

Client Success Director

Personal Leadership Academy

Nov 2024 - Present

Claude/Anthropic APICreative WritingSocial Media SupportEmail CopywritingLive Chat SupportPhone SupportBlog WritingOpenAI APISocial Media GraphicsCanva

Recruitment Specialist and Talent Acquisition

Go2

Sep 2021 - Apr 2024

OpenAI APIIntercomZendeskGoogle Sheets (Advanced)Gorgias

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Delivering a world-class customer support experience