Marie

Virtual Assistant

Marie

ID Verified
2000/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Professional Summary Career Overview I have 11+ years of progressive experience spanning customer success, recruitment, technical support, and e-commerce across multiple industries. My career demonstrates growth from technical support roles to leadership positions, currently serving as a Client Success Director. Core Strengths Leadership & Client Management I develop strategic account management strategies and drive client retention I lead and support teams, setting goals and ensuring high per...

Top Skills

Blog Writing · 10 yearsWordPress · 10 yearsLive Chat Support · 7 yearsPhone Support · 7 yearsChatGPT for Marketing · 5 years

Skills & Expertise

AI & Automation

OpenAI APIBeginner
Claude/Anthropic APIBeginner
Google Vertex AIBeginner

Content & Writing

Blog WritingExpert
Creative WritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
WordPressExpert
CopywritingIntermediate
Technical WritingIntermediate

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
Video SupportAdvanced
Technical SupportAdvanced
ZendeskIntermediate

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaIntermediate
Social Media GraphicsAdvanced
After EffectsBeginner
Final Cut ProBeginner
Color GradingBeginner
Video EditingIntermediate
CapCutIntermediate

E-commerce & Marketplace

ShopifyBeginner
Facebook MarketplaceBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
GorgiasBeginner

Marketing & Growth

Content StrategyAdvanced
HubSpotIntermediate
Hootsuite/BufferBeginner
ChatGPT for MarketingExpert
SEO (Technical & Content)Beginner

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachAdvanced
Proposal WritingIntermediate
Lead GenerationBeginner

Finance & Accounting

QuickBooksBeginner

Work Experience

Client Success Director

Personal Leadership Academy

Nov 2024 - Present

Claude/Anthropic APICreative WritingSocial Media SupportEmail CopywritingLive Chat SupportPhone SupportBlog WritingOpenAI APISocial Media GraphicsCanvaFinal Cut ProColor GradingVideo EditingAfter EffectsGoogle Sheets (Advanced)Email SupportGoogle Vertex AICapCutContent StrategyChatGPT for MarketingSEO (Technical & Content)Cold Email OutreachProposal WritingLead GenerationHootsuite/BufferCold Calling

Recruitment Specialist and Talent Acquisition

Go2

Sep 2021 - Apr 2024

OpenAI APIIntercomZendeskGoogle Sheets (Advanced)Gorgias

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified
Portfolio
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