Afriell

Virtual Assistant

Afriell

500/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Dedicated and detail-oriented Virtual Assistant with 5 years of experience in the BPO industry, providing excellent customer service, administrative support, and problem-solving assistance. Experienced in email and calendar management, scheduling, data entry, follow-ups, customer communication, and organizing daily tasks. Highly organized, adaptable, and reliable, with strong communication and time-management skills. I am comfortable working independently, handling multiple priorities, and maint...

Top Skills

Phone Support · 5 yearsAccount Management · <1 yearAdobe Photoshop · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Social Media SupportBeginner
Lead ManagementBeginner

AI & Automation

Claude/Anthropic APIBeginner
OpenAI APIBeginner
Google Vertex AIBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Power BIBeginner

Design & Creative

Adobe PhotoshopBeginner
Presentation DesignBeginner
Social Media GraphicsBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner

Sales & Business Development

Lead GenerationBeginner
Cold CallingBeginner
Warm Outreach & Appointment SettingBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
SalesforceBeginner

Specialized Skills

Telehealth SupportBeginner
Mental Health SupportBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner
ClickUpBeginner
Monday.comBeginner

Work Experience

Healthcare Advocate

Optum Global Solutions

Aug 2022 - Apr 2026

Phone SupportClaude/Anthropic APIGoogle Sheets (Advanced)

Quick Stats

Age26 years
English LevelConversational
ID VerificationNot verified