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PROFESSIONAL EXPERIENCE Healthcare Customer Service Representative – US Insurance (Horizon) Sutherland Global Services | Oct [phone hidden] – Feb [phone hidden] Handled inbound calls from providers and members regarding medical claims, coverage, benefits, eligibility, and billing Verified patient demographics and insurance eligibility using payer portals and internal systems Reviewed and explained claim status, EOBs, and payment responsibilities Assisted with denied and corrected claims inquiries and appeal status follow-ups Explained benefit coverage for procedures, preventive care, specialist visits, and diagnostics Maintained accurate documentation while ensuring HIPAA compliance Consistently met quality, productivity, and compliance metrics

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I’m a Project Manager and Social Media Strategist who thrives at the intersection of strategy, creativity, and client relationships. I help brands build strong partnerships while creating impactful social media content that drives growth and engagement. My background working with global teams has strengthened my communication skills, adaptability, and understanding of diverse business cultures. I’m passionate about turning ideas into meaningful digital experiences that deliver real results.

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I am a creative and tech-driven professional with over 5 years of combined experience in advertising, marketing, multimedia production, and IT support. My background spans diverse roles including Social Media Management, Multimedia Design, Live Stream Operations, Web Development, and IT Systems Support — allowing me to bridge creativity with technology in every project I handle. Throughout my career, I’ve collaborated with both private and government sectors, contributing to media campaigns, digital branding, and technical operations for organizations such as Flash Creative Media Works Inc., Blueboard Multimedia Services, Guru Press Cordillera, and government agencies like the Department of Education, DENR, DOTR, and DICT. I specialize in: Graphic Design & Multimedia Content Creation Web Development & IT Support Social Media Strategy & Digital Marketing Video Editing & Live Stream Production GIS Mapping & Data Visualization I’m passionate about creating visually engaging content and seamless digital experiences that help brands and organizations connect with their audiences effectively.

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Passionate about joining a dynamic team where I can utilize my experience and abilities to deliver a exceptional results and contribute to the company's growth

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I am Xenia Anne Toledo, a dedicated and highly organized Virtual Assistant with over 8 years of experience in administrative support, customer service, operations, and HR-related tasks. Throughout my career, I’ve managed schedules, handled documentation, coordinated daily business processes, and supported both in-office and remote teams. I am reliable, detail-oriented, and committed to helping businesses run smoothly through efficient communication, task management, and problem-solving. I bring a strong work ethic, professionalism, and a genuine desire to contribute to a team’s success.

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Results-driven Public Administration graduate and former student leader with a proven record in organizational management and community engagement. Can easily adopt to a new environment or work.

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Hi, I’m Mikee! I help founders and growing teams stay organized, follow up consistently, and turn leads into real opportunities. I have hands-on experience supporting executives and business owners with day-to-day operations, lead generation, outreach, and reporting. I work quietly in the background so things move forward without stress or missed details. What I help with - Executive inbox and calendar management - Lead generation and outbound outreach - CRM setup, cleanup, and ongoing maintenance - Email marketing and follow-up sequences - Client research and list building - Weekly and monthly reports (sales, outreach, finance support) - Task, project, and workflow coordination My experience - Supported executives with high-volume inboxes and complex calendars - Managed hundreds of leads and contacts inside CRM systems - Ran consistent outreach campaigns to support sales pipelines - Prepared reports used for leadership review and decision-making - Worked with long-term clients in business development, coaching, and creative industries Tools I use • HubSpot • GoHighLevel • LinkedIn Sales Navigator • [link hidden] • Canva • Google Workspace • MYOB • Squarespace Why clients hire me - Clear communication and reliable follow-through - Strong attention to detail - Proactive support — I don’t wait to be chased - Trusted with confidential information - Easy to work with and consistent If you’re looking for someone who can manage operations, support growth, and make your workload lighter, I’m ready to help.

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Results-driven Software Engineer with experience in full-stack web development, specializing in modern technologies like React, Next.js, and backend frameworks. Skilled in building scalable applications, implementing user authentication, and developing AI-powered solutions. Strong problem-solving abilities with a focus on clean code, performance optimization, and user-centric design.

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Certified Amazon Product Researcher | Helping sellers find profitable product opportunities Are you an Amazon seller struggling to find winning products? Let me help you grow your business. I’ll help you: Find profitable, high-demand products Identify low-competition opportunities Save time so you can focus on scaling This is perfect if you want to boost your store without the guesswork. Message me now and let’s start finding your next winning product!

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Virtual Admin assistant as an admin assistant i do lot of responsibilities like engagement in our social media platforms and posting our products in Facebook business suit and to our website woocommerce .

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With over three years of experience in administrative support and a background in Hospitality Management, I specialize in providing high-level organization and seamless guest relations. I am highly proficient in Google Workspace, MS Office, and dispatch tools like ServiceM8 and GoHighLevel. My experience as an Administrative Assistant has equipped me with the ability to manage complex schedules, handle data entry with precision, and support business operations efficiently in a remote environment.

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Detail-oriented Executive Virtual Assistant with over 10 years of experience in administrative support, client communication, and remote operations. Skilled in calendar management, email handling, travel coordination, document preparation, and task prioritization across different time zones, including Australia-based clients. Known for strong organizational skills, discretion in handling confidential information, and the ability to work independently in fast-paced environments. Proficient in project management tools, CRM systems, and e-commerce platforms, with a proactive approach to problem-solving and process improvement. Committed to delivering accurate, efficient, and dependable executive support that helps leaders stay focused on strategic priorities.

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VA & Digital Marketer: 3yrs Canva/Social Ops + Admin Support with 11yrs Banking & Finance Operations

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Results-driven Customer Relations Specialist with over 10 years of experience in customer service, order management, and supply chain coordination across both voice and non-voice channels. Proven track record in handling high-volume customer inquiries, processing purchase orders, and ensuring accurate and timely delivery of services. Skilled in problem-solving, data entry, documentation, and cross-functional coordination, with hands-on experience in tools such as NetSuite, SharePoint, and CRM platforms. Known for maintaining composure under pressure, delivering excellent customer experiences, and consistently meeting service level expectations. A flexible and detail-oriented professional who thrives in both independent and team-based environments.

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Hi, I’m Khate! I’m a dedicated General Virtual Assistant and I specialize in administrative support, data entry, customer service, and social media assistance. I’ve handled high email volumes, processed thousands of records with accuracy, and supported clients by improving workflows and response times. If you’re looking for a dependable, adaptable partner who will treat your business with care, I’d be glad to help streamline operations and ease your workload. I’m easy to collaborate with, consistently reliable, and you can trust me to handle daily administrative tasks so you can focus on your bigger priorities.

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Dedicated Virtual Assistant & Executive Assistant with over 5 years of experience providing high‑level administrative support, bookkeeping, and project coordination. Skilled in optimizing workflows, managing executive calendars, and maintaining accurate financial records. Proficient in Microsoft Excel (advanced formulas, pivot tables, macros), Asana, Trello, and Google Workspace, with a proven track record of improving efficiency, reducing costs, and enhancing client relationships. Recognized for strong organizational skills, attention to detail, and the ability to thrive in fast‑paced, remote environments.

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Worked as a copywriter at Cyracom company for a month. Worked as a receptionist at pressed in time for a year Digital marketing for a month

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Are repetitive tasks slowing you down? Need a reliable extra pair of hands? Want more time to focus on what matters most? I’ve got you covered! Here’s how I can help Administrative Support Scheduling appointments, managing emails, organizing files, and handling data entry. Tools: Microsoft Office | Google Workspace | ClickUp | Trello | Slack Social Media Management Creating and scheduling posts, engaging with followers, and tracking performance. Tools: Canva | Facebook Business Suite | Hootsuite | Buffer | Instagram | LinkedIn Customer Service Responding to inquiries, providing support, and ensuring a positive client experience. Channels: Email | Chat | Microsoft Outlook | Gmail Data Management Collecting, organizing, and analyzing data to support decision-making. Tools: Excel | Notion | Trello | ClickUp | Slack Research Conducting market research and compiling reports for business insights. Tools: Google | Online Databases | Web Browsers If you’re looking for a reliable, detail‑oriented VA who can streamline your workflow and free up your time, let’s connect! Send me a message and let’s see if we’re a good fit. I’d be happy to schedule a discovery call at your convenience.

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I help online coaching and content-driven brands turn content into leads, engagement, and consistent growth through structured systems and daily execution. From daily content execution to CRM management and campaign support, I ensure operations run smoothly behind the scenes. Social Media • Content Execution • Customer Support • Lead Generation

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I bring over 6 years of professional experience supporting businesses across multiple industries, with a strong background in travel operations, customer support, and digital management. I began my career as a Accounting Staff for a local company, where I developed a solid foundation in accuracy, organisation, and financial reporting. I then spent three and a half years working in a BPO (International Travel Network) as a Back Office Support Specialist, handling outbound and inbound calls, managing emails, and verifying documents for fraud prevention and quality assurance. This role strengthened my attention to detail, communication skills, and ability to work in high-volume, process-driven environments. Alongside this, I have worked part-time for over two years as a Social Media Manager and Marketing, where I managed Facebook advertising, content planning, copywriting, posting strategies, and audience engagement. I helped improve brand visibility and customer interaction through consistent, well-planned content and proactive community management. Most recently, I’ve been working for 3 years as an Amazon General Virtual Assistant, supporting an Amazon Online Arbitrage and Wholesale business. My core responsibilities include product sourcing, data entry, product listing, invoicing, reporting, and inventory management. I specialize in identifying profitable products by analyzing sales performance, competition, and ROI to help drive revenue growth and maximize profitability. Additionally, I handle supplier sourcing, invoice processing, stock monitoring, and listing optimization to ensure smooth store operations. I also manage customer support tasks such as handling inquiries, processing refunds and replacements, and resolving order issues while maintaining high customer satisfaction standards. Overall, I combine strong analytical skills, customer-focused communication, and hands-on operational experience. I’m adaptable, reliable, and confident in managing multiple responsibilities while delivering results that support business growth. Tools I have utilized: Google Suites Meta Business Suites Shopify Amazon Seller Central Canva Helium 10 Buybotpro Gohighlevel Excel

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