Administrative Assistant|Customer Service|Hospitality Mgt

Inah

ID Verified
800/mo
Tiaong, Philippines
Looking for Full-time
9 hours/day
Availability: Asia timezone

Profile Description

With over three years of experience in administrative support and a background in Hospitality Management, I specialize in providing high-level organization and seamless guest relations. I am highly proficient in Google Workspace, MS Office, and dispatch tools like ServiceM8 and GoHighLevel. My experience as an Administrative Assistant has equipped me with the ability to manage complex schedules, handle data entry with precision, and support business operations efficiently in a remote environment...

Skills & Expertise

Content & Writing

Data & Analytics

Design & Creative

E-commerce & Marketplace

Finance & Accounting

Human Resources

PayrollAdvanced
TimekeepingIntermediate

Real Estate Operations

AirbnbIntermediate

Work Experience

HOSPITALITY EXPERIENCE | Multiple Roles

The Coco Palace Hotel

Apr 2023 -

Job Responsibilities:

Prep Cook / Kitchen Porter | April 2023 – May 2023 • Prepared ingredients according to standard recipes • Maintained kitchen cleanliness and food safety standards • Assisted chefs during food preparation Housekeeper | April 2023 – May 2023 • Cleaned and sanitized guest rooms and bathrooms • Replenished linens, towels, and guest supplies • Maintained hotel cleanliness and presentation standards

TimekeepingEmail ManagementAirbnbDocument ManagementEmail SupportSocial Media SupportLive Chat SupportTechnical SupportExcel (Advanced)

Social Media Manager

Local Government Unit (Philippines)

Oct 2023 - May 2025

Job Responsibilities:

• Edit engaging and shareable short-form video content • Manage the posting and scheduling of social media content • Edit captions and subtitles for videos to be used across social platforms, ensuring high-quality and engaging content. • Monitor and respond to audience comments on video content to foster engagement and build community. • Trim footage segments and put together the sequence of the f...

Live Chat SupportSocial Media SupportTimekeepingEmail ManagementExecutive Assistant ServicesEmail SupportVideo SupportCapCutAfter EffectsDocument Management

Administrative Assistant / Customer Service Support

Offshore Clients (USA)

Jan 2023 - Apr 2025

Job Responsibilities:

• Managed email inboxes, calendars, and meeting schedules • Maintained and updated digital databases and client records • Prepared reports, spreadsheets, and presentations using MS Office • Provided HR administrative and onboarding support • Handled customer inquiries via email and chat • Assisted with social media posting and content scheduling • Performed general administrative tasks to support...

Email CopywritingLive Chat SupportGoogle Sheets (Advanced)TimekeepingEmail ManagementExecutive Assistant ServicesEditorial Calendar ManagementEmail SupportPayroll ProcessingDocument Management

HOSPITALITY EXPERIENCE | Multiple Roles

Villa Escudero Plantations and Resort

Feb 2023 - Mar 2023

Job Responsibilities:

Museum Docent | Front Desk (Receptionist) | Food and Beverage Attendant | Bellman/Concierge | Room Attendant | Kitchen Staff • Assisted guests and provided front desk support • Handled guest inquiries and basic concerns professionally • Supported food and beverage service operations • Maintained cleanliness and sanitation standards • Assisted in room preparation and public area upkeep

Social Media SupportTimekeepingEmail ManagementDocument ManagementAirbnb

School Administrative Officer Assistant

Recto Memorial National High School

Aug 2022 - Jan 2023

Job Responsibilities:

• Filing school records • Assist school administrators • Ensuring the smooth operation of the organization as well as the management of facilities and personnel.

Document ManagementData EntryPayrollTimekeepingExcel (Advanced)

Photo and Video Editor Photo and Video Editor

Offshore

Jan 2020 - Jan 2021

Job Responsibilities:

• Trim footage segments and put together the sequence of the film • Input music, dialogues, graphics and effects • Create rough and final cuts • Ensure logical sequencing and smooth running • Consult with stakeholders from production to post-production process

Video SupportVideo EditingColor GradingAfter EffectsCapCutCanvaTechnical SupportDocument Management

Quick Stats

Age25 years
English LevelConversational
Other Languages
EnglishConversational
ID VerificationVerified

Certifications

Property Management VirtualAssistant Operations
Bachelor of Science in Hospitality Management
National Certificate II (Housekeeping)
National Certificate II (BPP)
National Certificate II (Cookery)