Virtual Assistant, Customer Relations Specialist

Maria

800/mo
Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

Results-driven Customer Relations Specialist with over 10 years of experience in customer service, order management, and supply chain coordination across both voice and non-voice channels. Proven track record in handling high-volume customer inquiries, processing purchase orders, and ensuring accurate and timely delivery of services. Skilled in problem-solving, data entry, documentation, and cross-functional coordination, with hands-on experience in tools such as NetSuite, SharePoint, and CRM pl...

Skills & Expertise

Content & Writing

Customer Success

Design & Creative

CanvaBeginner

E-commerce & Marketplace

Order ProcessingIntermediate
Order FulfillmentIntermediate
ShopifyBeginner
TikTok ShopBeginner

Finance & Accounting

NetSuiteExpert

Sales & Business Development

SalesforceBeginner

Virtual Assistance & Admin

AsanaIntermediate
Data EntryBeginner
NotionBeginner

Work Experience

WHOLESALE OPERATIONS SPECIALIST

Booth and Partners Philippines Inc.

Dec 2023 - Apr 2025

Ticket ManagementShopifyOrder ProcessingSalesforceNotionEmail SupportOrder FulfillmentData EntryAsanaNetSuite

CUSTOMER SUPPORT AND SUPPLY CHAIN COORDINATOR (Virtual Assistant)

Storm Media Ltd.

Jul 2017 - Aug 2023

Ticket ManagementShopifyEmail SupportNetSuiteData Entry

Quick Stats

Age42 years
GenderFemale
English LevelConversational
Other Languages
EnglishConversational
Tagalog/FilipinoConversational
ID VerificationNot verified