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Profile Description

Information Technology graduate with over 7 years of experience in technical support and service desk roles and 1 Year and 5 months experience in General Virtual Assistant specializing in IT Operations and AI Automation. General Virtual Assistant | Real Estate Lead Marketing (AI Automation Specialist) Nov [phone hidden] – Mar [phone hidden] Mailchimp, Zendesk, Desk365, Google Workspace, OneDrive, Dropbox, Claude AI, ChatGPT, Windsurf, Replit, Railway, GitHub, Resend, Microsoft Graph API, N8N (Beginner), Facebook Ads Manager, Canva, CapCut Pro, Eleven Labs, Google Workspace AI Automation: ▸ Built and deployed a subscription monitoring website using Windsurf, Replit, Railway, and GitHub with Microsoft Graph API integration to sync data from OneDrive and push to Airtable and Excel files ▸ Created and managed real estate marketing website with custom automation workflows using Resend for email notifications ▸ Set up and maintained Mailchimp email automation campaigns for lead nurturing and client communications ▸ Implemented chatbot automation and email marketing workflows using Claude AI and ChatGPT to streamline customer engagement IT Operations: ▸ Managed all IT-related access and automations as company admin, ensuring secure and streamlined operations ▸ Administered Zendesk and Desk365 ticketing systems with automated routing and task management ▸ Organized and maintained automation credentials and processes using 1Password and cloud storage solutions Google Workspace: ▸ Provision, manage, and secure user access in Google Workspace. ▸ Configure Organizational Units (OUs) for organizational structure and admin delegation in Google Workspace. ▸ Create, manage, and organize Google Groups to enhance communication and collaboration. ▸ Configure domains, optimize storage, and manage licenses in Google Workspace. Social Media Management: ▸ Executed Facebook Ads campaigns and created marketing content using Canva, CapCut Pro ▸ Experienced in Video editing AI tools using Eleven Labs, Veed, AND Movavi Video Editor Assistant Systems Engineer | Tata Consultancy Services (ITSD Global) Jan [phone hidden] – Jul [phone hidden] ServiceNow, Active Directory, Citrix, Azure Portal, VPN, SAP, MFA, RSA, Duo, MDM ▸ Provided Level 1 support for Analog Devices Inc. employees and contractors ▸ Handled critical incidents, outages, and network monitoring ▸ Managed Active Directory tasks including role management, password resets, and group access ▸ Processed onboarding, offboarding, and employee termination requests ▸ Supported O365 Azure licensing and full Microsoft 365 suite ▸ Performed VPN troubleshooting for Secure Development Environments ▸ Managed calendar, meeting room reservations, and critical email processes POS Service Desk Support | SME | Infosys BPM Limited Dec [phone hidden] – Dec [phone hidden] NCR Aloha POS (Menu Link), ServiceNow, Active Directory, Network Switch Portal, PRISMA SD-WAN, VPN ▸ Provided Level 1 & 2 support for Chipotle restaurant’s NCR Aloha POS systems (Installation and Troubleshooting) ▸ Supporting restaurant's IT equipment such as PIN Pads, Gift Card Reader, Cash drawers, network switches, router, wireless access points, local area network cabling troubleshooting, POS, printers, computers and kitchen controllers. ▸ Remote troubleshooting using ConnectWise remote tool ▸ Handled escalations, incident management, and floor support for agents ▸ Maintained knowledge base and handled administrative tasks Service Desk Support | IBM / Kyndryl Philippines Mar [phone hidden] – Nov [phone hidden] ServiceNow, Active Directory, SAP, RSA, MDM ▸ Supported Singapore Airlines corporate users via phone, email, chat, and remote tools ▸ Managed password resets, role access, incidents, and service requests ▸ Escalated tickets based on priority and severity Technical Support Representative | Sitel Philippines Feb [phone hidden] – Mar [phone hidden] Remote Support, Windows OS, Hardware & Software Troubleshooting ▸ B2C Support (AVG & Avast Antivirus) — hardware, software, network, browser, printer, and OS troubleshooting ▸ B2B Support (Keap / Infusionsoft) — assisted business users with CRM, email campaigns, and e-commerce tools

Top Skills

Profile Description

Operations-focused Virtual Assistant with 11+ years of experience in customer service, executive support, and workflow management. Skilled in CRM systems, project coordination, and marketing support, with a strong ability to build efficient systems, manage multiple priorities, and support founders and teams in fast-paced remote environments.

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Profile Description

Work Preferences Work Setup: Remote / Work-from-Home Availability: Full-time or Part-time Preferred Roles: Executive Assistant Property Manager Virtual Assistant Customer Service / Client Relations Operations or Administrative Support Industries of Interest: Short-Term Rentals / Property Management Hospitality & Travel Home Services (HVAC, Maintenance, Cleaning Coordination) E-commerce & Customer Support Key Strengths: Executive and administrative support Guest and client communications Team coordination and operations management Maintenance and vendor coordination Scheduling, reporting, and documentation Work Style: Detail-oriented, reliable, proactive, and highly adaptable with strong communication and multitasking abilities Tools & Systems: Experienced with property management platforms, CRM tools, and productivity systems (e.g., Guesty, AppFolio, ClickUp, Notion, etc.)

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Results-driven Social Media Executive and Digital Marketing Specialist with hands-on experience managing multi-platform campaigns across diverse industries. Skilled in content strategy, paid media (Meta Ads & Google Ads), lead generation, funnel optimization, email marketing automation, and performance analytics. Proven ability to grow online presence, increase engagement, and drive measurable conversions through data-driven decision-making. Self-motivated, detail-oriented, and fully remote-ready with a strong focus on results and continuous optimization

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Profile Description

The most effective CEOs don't just "do more"; they scale through the systems that protect their most finite resource: Focus. I am a Strategic Executive Partner who specializes in bringing Structure, Strategy, and Serenity to high-stakes, chaotic environments. For over 3 years, I have partnered with visionary leaders at organizations like Atropos Health and Athena to transform "big-picture" ideas into seamless operational execution. I don’t just manage tasks; I architect the environments that allow founders to lead from their "Zone of Genius." By shifting the burden of logistical complexity from the executive to a disciplined system, I help my partners reclaim 30+ hours weekly and eliminate the decision fatigue that stalls growth. The "Force Multiplier" Advantage: Strategic Synchronization: I anticipate needs and protect priorities before they become bottlenecks. My role is to ensure your daily details align perfectly with your long-term vision. Systems Architecture: From Notion-based workflows to AI-integrated calendar triage, I design the digital infrastructure that turns "frenzy" into "flow." Operational Calm: I thrive in ambiguity. Whether it’s navigating complex global travel or managing high-level stakeholders, I bring a composed, professional presence to every interaction. Discretion & Data Integrity: Operating in high-security environments (including Health Data) has made absolute confidentiality and professional poise my baseline standard. My Philosophy: Structure. Strategy. Serenity. Because sustainable success isn’t about working harder—it’s about having the clarity to do what truly matters. Core Tech Stack: Notion, Slack, Google Workspace, CRM Management, Travel Meta-Search (Kayak/Skyscanner), AI Productivity Tools. Sound like the kind of partnership you need? 1⃣ Send me a message here on LinkedIn (or) 2⃣ Book a Free Discovery Call via [contact hidden] 3⃣ Let’s explore how to reclaim your time and focus on what drives your business forward.

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Profile Description

I help businesses automate repetitive work and turn manual processes into systems. Recently, I built a complete order automation system for a food business that includes: - A single-page website (Google Apps Script) - Google Sheets as a CRM database - Automatic Telegram alerts for new orders I also develop: - Custom backen d systems using Flask - API integrations between apps - Automated reporting using Google Sheets - Chatbots (Telegram) - Lead capture automation using ManyChat, Make (Integromat), n8n and/or Zappier If your business is doing things manually (orders, leads, reports), I can automate it and save you hours every week. I’m currently looking for small projects to build my client base and can offer fast turnaround and flexible pricing. You can check some of my work at: [link hidden] [link hidden] [link hidden] Loom video introduction: [link hidden] My portfolio at: [link hidden] My resume at: [link hidden]

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Profile Description

Data Analyst with 6+ years of experience in the UN system, specializing in data management, analytics, and reporting. Skilled in SQL, Python, and R, with a strong track record in building dashboards, automating workflows, and translating complex data into actionable insights. Experienced in working with cross-functional, international teams and delivering high-quality outputs in fast-paced, multi-stakeholder environments. Proven ability to improve data quality, streamline reporting systems, and support evidence-based decision-making. Reliable, detail-oriented, and highly adaptable to remote work settings.

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I am a healthcare professional I work with Anthem as a claim analyst for US based health insurance which we process claims, medical records and etc.

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I’m Cherry, a seasoned professional with over four years of experience in Controls & Compliance and team development. As a Supervisor, I’ve led policy creation, audit support, and training programs, ensuring organizations stay aligned with regulatory standards. My background as a Product Specific Trainer also sharpened my ability to coach and motivate individuals, turning challenges into measurable success. I specialize in: • Compliance management and risk assessment • Documentation and process improvement • Executive and client support • Clear, empathetic communication I’m proficient in Microsoft Office, Teams, Zoom etc. What sets me apart is my ability to combine technical expertise with people-focused leadership. I don’t just manage tasks; I build trust and empower teams. Whether you need an Executive Assistant, Virtual Assistant, or client support professional, I bring discipline, organization, and a genuine commitment to helping your business thrive.

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I’m a full-stack and automation specialist with a passion for turning complex systems into seamless, scalable solutions. From building powerful automations in Go High Level, Zapier, and n8n to optimizing Shopify and WordPress experiences, I bridge creative design with deep technical execution. I’ve worked with high-end clients across industries—streamlining their operations, building smart workflows, and integrating AI-driven automations that save hours and boost performance. I move fast, think strategically, and thrive where design meets tech innovation.

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Customer-focused professional with over 3 years of experience in the BPO industry and 2 years in freelance digital marketing and client success. Experienced in multi-channel support, account management, social media management, platform training, and cross-functional coordination. Brings a strong balance of communication skills, problem-solving ability, creativity, and process-driven execution to deliver consistent and reliable results.

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I am a results-driven Project Manager and GoHighLevel (GHL) expert with a strong background in virtual assistance, CRM systems, and digital marketing automation. I have successfully managed projects, built high-converting funnels and websites, and implemented email and SMS automation strategies for a variety of clients. I bring experience across real estate, medical, and customer service industries, where I’ve handled inbox and calendar management, appointment setting, compliance tasks, and client support. I’ve also worked as a GHL trainer, where I created training materials, led workshops, and helped teams optimize their systems and workflows. I’m highly skilled in platforms like GoHighLevel, Salesforce, and Podio, along with tools such as Canva, [link hidden], and Google Workspace. I focus on improving efficiency, streamlining operations, and delivering organized, high-quality work that enhances the overall customer experience.

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Profile Description

Results-driven Virtual Assistant with experience in administrative support, outbound sales, CRM management, and digital operations. Skilled in email and calendar management, lead tracking, customer support, and social media coordination. Proven ability to manage multiple tasks, maintain organized systems, and support business growth through efficient workflows and clear communication.

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Profile Description

I’m an AI and Software Engineer who enjoys turning ideas into reliable, real-world applications. I work mainly with Python and modern web technologies, building intelligent systems that focus on clarity, performance, and usability. I like breaking down complex problems and creating solutions that are simple, scalable, and easy to maintain. From designing logic and writing clean code to testing and deployment, I’m comfortable across the full development cycle. I’m always learning and improving, especially in AI and automation, and I care deeply about building software that genuinely helps users.

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Possessing a good team, deadline and have the ability to produce according to the technical specifications from the requirements. Good problem-solving and troubleshooting skills. Computer diploma skills and driving skills. I am a creative, artistic and ambitious person with a talent for thinking outside the box and coming up with innovative ideas and designs. I am a dedicated, hardworking and proactive mind. I have solid work experience in designing, testing and analyzing processes to increase the overall efficiency of operations. I am currently looking for an opportunity to utilize my technical skills in a challenging working environment and become a valuable asset to the organization that I work for.

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Experienced Chat operator and Virtual assistant with LERA and CCI-Kenya respectively. Bachelor's degree in Business Administration from UoPeople USA and Bachelor's degree in Education from Moi University-Kenya

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A precise and thorough writer, editor, and data annotation specialist with a strong analytical background and hands-on experience in transcription, subtitling, and AI data training. Skilled at producing accurate, high-quality written and labeled content for various media and AI models, with expertise in using AI-assisted tools and annotation platforms. Combines linguistic care, technical ability, and a consistent record of meeting deadlines through independent, focused work.

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I help e-commerce brands increase revenue by building data-driven email marketing strategies, powerful Klaviyo automation, and high-converting customer journeys. My approach blends behavioral data, segmentation, A/B testing, and optimized flows to boost retention and customer lifetime value.

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Reliable and detail-oriented professional with 2 years of chat support experience and over 3 years in content moderation. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining platform safety through careful review of user-generated content. Additionally, I worked as a part-time Virtual Assistant for 6 months, managing administrative tasks, handling social media accounts, and editing videos.

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Detail-oriented and reliable Virtual Assistant with a strong background in education and special needs support. Bringing over 5 years of experience as a Special Education Teacher, skilled in handling administrative tasks, preparing educational materials, managing schedules, and maintaining accurate student or client records. Adept at using digital tools such as Google Workspace, Canva, and Microsoft Office to streamline operations and improve efficiency. Known for strong organizational skills, confidentiality, and empathy — qualities honed through years of working with diverse learners, parents, and multidisciplinary teams. Passionate about providing dependable virtual support while bringing a teacher’s level of patience, communication, and attention to detail to every task.

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