Virtual Assistant

Sittie

ID Verified
600/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Reliable and detail-oriented professional with 2 years of chat support experience and over 3 years in content moderation. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining platform safety through careful review of user-generated content. Additionally, I worked as a part-time Virtual Assistant for 6 months, managing administrative tasks, handling social media accounts, and editing videos.

Skills & Expertise

AI & Automation

HeyGenBeginner
SynthesiaBeginner
ZapierBeginner

Customer Success

Data & Analytics

Design & Creative

Adobe XDBeginner
FigmaBeginner
CanvaBeginner
CapCutBeginner

Marketing & Growth

HubSpotBeginner
BeehiivBeginner

Sales & Business Development

Specialized Skills

Virtual Assistance & Admin

Work Experience

Virtual Assistant

Freelance

Oct 2025 - Mar 2026

Job Responsibilities:

Managed communication and outreach with brand partners, collaborators, and new connections to expand network opportunities and ensure smooth coordination. Edited and prepared short-form and long-form videos for LinkedIn and other social media platforms, maintaining quality and alignment with the creator’s brand. Scheduled and published content consistently on LinkedIn, while actively engaging with...

Email ManagementData EntryNotionHeyGenZapierEmail SupportExcel (Advanced)SynthesiaGoogle Sheets (Advanced)Adobe XD

Content Moderator

Concentrix

Aug 2022 - Feb 2026

Job Responsibilities:

Reviewed and evaluated user-generated content to ensure it followed platform policies, community guidelines, and legal standards. Monitored and moderated content across multiple formats, including text, images, videos, and live streams, to maintain a safe and compliant online environment.

Social Media SupportTerms & Conditions

Live Chat Support

Ibex Global

Jul 2020 - Jul 2022

Job Responsibilities:

Provided timely and professional support to food merchants through chat, resolving order issues, technical problems, and payment inquiries. Documented common issues and created help articles and FAQs to improve self-service and reduce support volume. Monitored real-time order flow and proactively reached out to merchants to resolve urgent issues, such as delayed deliveries or stock-outs.

LiveChatIntercomEmail SupportSalesforce

Quick Stats

Age28 years
GenderFemale
English LevelFluent
ID VerificationVerified