Virtual AssistantVirtual Assistant
Cherry
$1,300
per month
($7/hour)
Profile Description
I’m Cherry, a seasoned professional with over four years of experience in Controls & Compliance and team development. As a Supervisor, I’ve led policy creation, audit support, and training programs, ensuring organizations stay aligned with regulatory standards. My background as a Product Specific Trainer also sharpened my ability to coach and motivate individuals, turning challenges into measurable success. I specialize in: • Compliance management and risk assessment • Documentation and proce...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Work Experience
Supervisor, Controls and Compliance
CONCENTRIX
Apr 2022 - Nov 2025
Job Responsibilities:
• Designed and monitored internal controls to strengthen organizational compliance and risk management frameworks. • Oversaw compliance management activities, ensuring adherence to regulatory requirements and internal standards. • Developed and updated policies and procedures to align with evolving regulations and best practices. • Conducted risk assessments and implemented mitigation strategie...
Product Specific Trainer II
CONCENTRIX
Mar 2020 - Apr 2022
Job Responsibilities:
• Designed and facilitated training programs focused on communication skills and process adherence, ensuring team alignment and efficiency. • Conducted performance assessments, including knowledge checks and skill evaluations, to identify strengths and areas for improvement. • Delivered personalized 1:1 coaching and mentoring sessions to support employee development and enhance workplace perf...
Account Protection Specialist
CONCENTRIX
Jul 2019 - Mar 2020
Job Responsibilities:
• Analyze customer’s transactions to flag and identify fraudulent activities • Identify high fraud risk transactions • Process card replacement and setting up fraud claims
Quick Stats
Education
Bachelor's Degree
University of Ceby
2007 - 2008