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Profile Description

WORK EXPERIENCE 1 Real Estate Virtual Administrative Assistant Ring Circle BPO Solutions January [phone hidden] – June [phone hidden] 2. Financial Virtual Admin Assistant Australian Super Finder Jun 20, [phone hidden] – Mar 18, [phone hidden] 3. Call Center Agent/ Customer Service Alorica April [phone hidden] - September [phone hidden] 4. Virtual Administrative Assistant Virtual Done Well June [phone hidden] – April [phone hidden] 5. Call Center Agent/ Technical Support Teleperformance March [phone hidden] - March [phone hidden] 6. Call Center Agent/Sales Representative Sutherland Global Services February [phone hidden] - October [phone hidden] 7. Call Center Agent/Billing Consultant Sutherland Global Services January [phone hidden] - October [phone hidden] 8. Call Center Agent/ Technical Support Sutherland Global Services May [phone hidden] - October [phone hidden]

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Connecting People to Purpose | Talent Acquisition, HRBP & Employee Relations | Strategic Onboarding, Retention & Culture Advocate | Open to New Opportunities

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I am a highly motivated individual with excellent communication and problem-solving skills. I’m passionate about building positive customer relationships and ensuring a smooth and enjoyable experience.

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HIPAA-certified Medical Virtual Assistant and Schedule Specialist with 5+ years of experience in customer service, virtual assistance, and healthcare administrative support. Currently supporting a US-based Gastroenterology clinic, handling 80+ patient calls per day, scheduling 63–80 appointments monthly, performing insurance eligibility verification, documenting notes in GGastro, and coordinating tasks with nursing staff. Holds a Bachelor of Science in Nursing with strong medical terminology knowledge and strict adherence to HIPAA compliance.

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Detail-oriented and highly organized professional with extensive experience in bookkeeping, administrative support, and social media management. Skilled in maintaining accurate financial records, managing client accounts, and streamlining office operations to improve efficiency. Adept at using accounting software such as QuickBooks and Xero, as well as digital tools like Google Workspace, Microsoft Office, and various CRM platforms. As a Virtual Assistant, I excel in handling scheduling, email management, and customer service tasks with professionalism and confidentiality. Experienced in developing and executing social media strategies that boost engagement, grow online presence, and support business goals across platforms such as Facebook, Instagram, and LinkedIn. Known for reliability, attention to detail, and a proactive approach to helping businesses stay organized and thrive.

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What I bring to the table for you is more than seven years of experience running online ads on Meta and Google while parallelly using tools like Google tag manager and GA4. I specialize in creating ad strategies to make sure the client hits their targets, and optimize for the same.

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Customer-focused professional with experience in virtual assistance, sales, and marketing.Skilled in digital marketing, customer service, and administrative support. Strong communication and organizational abilities with a proven commitment to improving efficiency and delivering excellent client service.

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Detail-oriented accounting professional with experience in accounts payable, financial administration, reconciliations, and financial reporting. Proven ability to manage financial transactions, maintain accurate accounting records, and support compliance with financial regulations. Experienced in supporting budgeting processes, payroll administration, and VAT submissions. Strong analytical skills with the ability to improve financial processes and support business decision-making.

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Detail-oriented and highly organized professional with experience in data entry, transcription, research, and data labeling. Skilled in managing large datasets, maintaining accuracy under tight deadlines, and delivering high-quality results in remote work environments. Strong communication, analytical, and problem-solving abilities with a commitment to efficiency, confidentiality, and continuous learning.

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Dedicated and results-driven professional with expertise in recruitment, talent acquisition, and digital marketing, skilled at connecting top talent with business needs while enhancing brand presence. > Experienced in full-cycle recruitment, including job postings, resume screening, interviewing, onboarding, and background verification. > Skilled in LinkedIn outreach, lead generation, and building strong relationships with candidates, clients, and hiring managers. > Proficient in Google Workspace and MS Office for recruitment tracking, reporting, and administrative tasks. > Managed social media accounts, content creation, editing, and scheduling to boost engagement and brand visibility. > Developed and implemented recruitment marketing strategies to attract top talent and improve candidate experience. > Strong organizational, communication, and multitasking skills, ensuring smooth hiring processes and efficient candidate management. > Adaptable and results-driven, committed to supporting business growth, talent acquisition, and digital marketing initiatives.

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I am a solutions-oriented professional driven by a genuine passion for creating systems that function efficiently, intelligently, and with meaningful impact. My work is grounded in the belief that technology should simplify processes, empower teams, and enhance user experiences. My experience cuts across multiple industries, including education technology, e-commerce, customer service, branding, and digital operations. This diverse background has allowed me to approach problems from multiple perspectives and design solutions that align with both business goals and user needs. I have collaborated with institutions such as Marshalls University, Fidelity Bank, and the Ghana Association of Psychologists, among others. In these roles, I helped develop digital platforms that go beyond visual appeal to provide real value—systems that are intuitive, reliable, and built with the end user in mind.

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I am well experienced, I worked in a company where i ciontrolled all sales thus running the company smoothly.I also have good communication skills and can easily work under pressure. I am really interested in this job, i promise i will give my best services.

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I’m a detail-oriented Virtual Assistant with 12+ years of experience supporting international clients through email, live chat, and backend operations. My background spans customer support, sales support, quality assurance, technical troubleshooting, fraud analysis, and team leadership within fast-paced BPO environments. I specialize in email and chat support, CRM documentation, order and payment assistance, escalations handling, quality monitoring, and process improvement. I’ve worked closely with management as a Subject Matter Expert and acting Supervisor, coaching teams, resolving complex cases, and ensuring service excellence. What clients value most about me is my clear written communication, reliability, and ability to follow processes without constant supervision. I’m comfortable working with US, UK, and AU clients, meeting SLAs, and maintaining high customer satisfaction—even under pressure. If you’re looking for a VA who understands customers, systems, and operations—not just basic admin—I’d love to support your business.

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I have four years of experience as a Social Media Manager at Revomadic Company, where I handled content creation, scheduling, engagement, and basic analytics across different platforms. I’m skilled at creating posts that connect with audiences and help grow brand presence online. I’m also adaptable and willing to take on any task given to me. If there’s something I don’t know yet, I’m always ready to learn and improve. I take my work seriously, stay organized, and do my best to meet deadlines. I’m hardworking, reliable, and committed to giving my best effort in every task I handle.

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Seasoned executive support and sales specialist with a proven track record assisting C-suite leaders and driving revenue growth across multiple industries. Expertise includes calendar and email management, travel coordination, project and workflow optimization, lead generation, client onboarding, and exceptional customer service. Proficient in Asana, Notion, HubSpot, Insightly, Google Workspace, Power BI, Canva, and AI tools for automating repetitive tasks and enhancing presentation quality. Strong communicator and collaborator who builds lasting client relationships, improves retention, and delivers data-driven insights to inform strategy. Education: Bachelor of Engineering (Mechanical Engineering); extensive experience inOperations, Sales, and Customer Experience across technology, logistics, and service sectors.

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Clear Written and Verbal Communication – Effectively convey ideas, updates, and feedback through email, chat, and video calls. Time Management & Self-Discipline – Consistently meet deadlines while managing tasks independently in a remote setting. Task Organization & Prioritization – Efficiently organize workloads, prioritize tasks, and manage multiple assignments. Virtual Team Collaboration – Work productively with remote team members across different schedules and locations. Adaptability & Learning Agility – Quickly adjust to new tools, processes, and changing priorities. Problem-Solving Skills – Identify issues quickly and apply practical solutions without constant guidance. Reliability & Accountability – Dependable and consistent in completing assignments and meeting expectations. Attention to Detail – Maintain accuracy and quality in work, even with repetitive or time-sensitive tasks. Professionalism & Work Ethic – Maintain a positive, respectful, and results-driven approach in remote environments.

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Customer support and operations professional with 4+ years of experience supporting real estate, telecom, and delivery businesses. Background in CRM systems, appointment-related workflows, QA, and team support. Experienced in following processes, maintaining accurate records, and supporting sales and operations teams

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A Real Estate Marketing & Operations Specialist focused on helping agents and teams strengthen their brand presence through strategic marketing, content creation, and lead generation support. Experienced in managing social media, listing promotions, short-form video content, and CRM systems to improve visibility and streamline client workflows. Dedicated to providing reliable, detail-oriented support that enhances productivity, drives engagement, and contributes to overall business growth.

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KEY SKILLS ; Website updates and management Social media posting and content creation Digital marketing and ads Creating and promoting packages Good communication and teamwork Planning campaigns and tracking results

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I am a results-driven professional with extensive experience in the BPO industry, specializing in sales and customer service. With a strong background as a Sales and Customer Service Executive, Jethsamane has consistently delivered excellent customer experiences and exceeded performance targets. Experienced as a Virtual Assistant and Sales Representative for an Australian company, as well as a Customer Service Expert for Dove Storage and other U.S.-based companies, handling order fulfillment, sales, appointment setting, meeting coordination, and account management. Highly skilled in e-commerce operations, including Shopify management, customer support, and backend processes. Known for strong communication skills, adaptability, attention to detail, and the ability to manage multiple tasks efficiently in fast-paced, remote environments.

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