General AssistantGeneral Assistant
Joyce
ID Verified$900
per month
($5/hour)
Profile Description
I am a highly motivated individual with excellent communication and problem-solving skills. I’m passionate about building positive customer relationships and ensuring a smooth and enjoyable experience.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Data & Analytics
Marketing & Growth
Finance & Accounting
Work Experience
Customer Support Specialist
Apexloads
Oct 2024 - Dec 2025
Job Responsibilities:
• Increased customer satisfaction ratings within a year by implementing personalized support strategies • Awarded “Top Performer” in a row for exceeding resolution targets and consistently receiving positive customer feedback
General Assistant
Naitex Developers Limited
Jan 2023 - Sep 2024
Job Responsibilities:
Responded to telephone, email and in-person customer inquiries. Supported staff on special assignments and ad hoc projects. Input data into spreadsheets and databases. Edited and proofread documents for accuracy and completeness. Ordered and secured office supplies to reduce expenditure and disruptions in workflow.