Virtual Assistant, Customer service Agent, AI Trainer, Typis

Catherine

1,000/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU timezone

Profile Description

Detail-oriented and highly organized professional with experience in data entry, transcription, research, and data labeling. Skilled in managing large datasets, maintaining accuracy under tight deadlines, and delivering high-quality results in remote work environments. Strong communication, analytical, and problem-solving abilities with a commitment to efficiency, confidentiality, and continuous learning.

Skills & Expertise

AI & Automation

Copy.aiBeginner
OpenAI APIBeginner
Azure OpenAIBeginner

Content & Writing

Customer Success

Data & Analytics

Marketing & Growth

Work Experience

Court Clerk/ Front Office Operator

Momanyi Gichuki & Co. Advocates

Jan 2019 - Sep 2022

Job Responsibilities:

Managed and organized over 500+ case files with 100% accuracy, ensuring proper documentation and easy retrieval. Improved front office efficiency by streamlining filing and record-keeping systems, reducing document retrieval time by 30%. Successfully handled high-volume client interactions daily, providing accurate information while maintaining confidentiality and professionalism. Processed cou...

Quick Stats

Age34 years
GenderFemale
English LevelFluent
Other Languages
SwahiliConversational
ID VerificationNot verified
Portfolio
🔒

Certifications

Cyber Security Management

Education

Associate's Degree

Nairobi University

2016 - 2018