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Customer support and operations professional with 5+ years of BPO experience across customer service, technical support, healthcare support, and workforce management. Skilled in customer communication, issue resolution, documentation, quality standards, real-time monitoring, workforce reporting, and cross-functional coordination across phone, email, and chat. Hands-on GoHighLevel experience with CRM setup, pipelines, workflow automation, lead capture, appointment follow-up, and AI-assisted client engagement.

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Most brands don’t have a traffic problem — they have a conversion problem. I help eCommerce and service-based businesses turn clicks into customers using a combination of high-performing creatives, optimized funnels, and AI-powered automation. Here’s what I can build for you: • Scroll-stopping ad creatives (Meta, TikTok, UGC-style) • High-converting landing pages (Shopify, GemPages, Webflow) • Automated email/SMS flows (Klaviyo, GoHighLevel) • Full funnel systems designed to increase ROAS and lower CPL I don’t just design — I build systems that drive measurable results. If you're running ads but not seeing consistent conversions, I can help fix the bottleneck and scale what works. Let’s build something that actually converts.

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Versatile and detail-oriented professional offering Executive Assistant support and Graphic Design services to help businesses stay organized, operate efficiently, and build a strong visual presence. As an Executive Assistant, I can support administrative tasks, scheduling and calendar management, document organization, task coordination, and daily business operations. As a Graphic Designer and Web Developer Assistant, I can create branding materials, digital assets, and UI/UX designs using tools such as Figma, while supporting website maintenance, troubleshooting, and cross-platform quality assurance. Highly organized, dependable, adaptable, and quick to learn new systems, I combine administrative efficiency with creative problem-solving to help clients manage their workload, strengthen their brand, and achieve their business goals.

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Im working as admin Associate at home choice since [phone hidden] and currently working at homechoice ad admin

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Am an experienced accountant who is a diligent employee who works hard for the company at all times to ensure results are achieved

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I am a hardworking, reliable, and fast learner with strong customer service, communication, computer, and teamwork skills. I enjoy helping people and working with others to complete tasks efficiently. I am eager to gain experience and contribute positively to the company.

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My name is Ramil, a Christian, and a Web Developer/Designer. I possess a keen attention to detail, a willingness to learn, efficient strong technical/troubleshooting skills, great communication and excel at working collaboratively. I love problem-solving and am incredibly resourceful. With these skills, I have developed a process from starting to offboarding. I also created efficient workflow as a Project Manager and used this as a guide when handling projects or doing freelance gigs. I easily get along with others as I am also an active small group leader in our Church and am used to different kinds of people with different attitudes from various backgrounds. I help them grow in their relationship with Christ. In my previous roles, I have worked as a WordPress Web Developer/Designer for various businesses and agencies, I have worked as a Project Manager and Executive Assistant to the CEO as well. SKILLS Building WordPress Websites (Elementor, Oxygen, Divi, Breakdance, Beaver Builder, Bricks) Shopify ( Pagefly and Gempages ),Landing Page and Product page Design, Apps Strong understanding of UI/UX principles and best practices. Landing Pages for E-commerce websites using the best CRO strategy Email Automation (ActiveCampaign, Mailchimp, Ontraport) Google Analytics and Heatmaps GoHighLevel ( Funnel, Automation, CRM and Landing Page Design ) Webflow, Squarespace, Wix, and ClickFunnels Frontend and Backend Design Woocommerce Expert Frontend design languages (HTML, CSS) Gravity Forms, FluentForms, and WPforms NINJA SEO - Onpage and Technical SEO, Semrush, Majestic, AHref Figma, Canva, and Photoshop skills Website Migration and Hosting ( GoDaddy, Siteground, Bluehost and Hostinger ) Specialize in converting Digital Website MockUps from Figma, AdobeXD, PS into websites. Mobile responsive, fully functional layout. Exercises basic and also trending design practice Ensured consistent functionality and performance at all times Knowledge of a variety of debugging tools and efficient plugins. EXPERIENCE 4 months Squarespace Developer/Seo developer for [link hidden] ( Project Based) 2 Years in Web Design Agency, worked as Web Developer, Ticket Support and Team Lead 1 Year in Web Design Agency, Wordpress Front End Designer and Project Manager 1 Year Shopify Funnel and Landing Page Designer Former Web Developer in [link hidden], [link hidden] Former Web Designer/Developer in [link hidden] 3 Years Virtual Assistant for Shopify Dropshipping Ecommerce RESUME [link hidden] PORTFOLIO [link hidden]

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I'm a Social Media Manager with over six years of experience in social media management, content creation, and digital marketing. I enjoy building content strategies, creating engaging content from scratch, and turning existing materials into high-performing social media assets. Beyond content, I'm experienced in managing websites, coordinating brand partnerships, organizing marketing operations, and improving workflows. I take ownership of my work, stay proactive, and always look for ways to help a brand grow while supporting its long-term vision. I handle promoting a business online through social media, content, and digital campaigns. My role usually includes creating posts, managing ads, tracking results, and using tools like CRM systems to generate and nurture leads. The goal is to help the business reach more people, build trust with the audience, and turn that attention into actual customers.

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I am that guy who loves breaking things just to see how they work and then making them better. My experience cuts across QA testing, software development, and virtual assistance, which means I can move from writing code to spotting bugs to keeping the whole team organized without missing a beat. I have written and executed test cases, done both manual and automated testing, and worked with developers to fix bugs before they turn into user headaches. Since I also code in JavaScript, HTML, and CSS, I understand how features come together and why they sometimes break. That makes me sharper at testing and better at giving feedback that actually helps. I am familiar with tools like Jira, Git, Postman, and Selenium and I know my way around Agile setups. The virtual assistant side of me keeps things running smoothly. I handle communication, documentation, and remote coordination like clockwork. Basically, I keep chaos in check. What makes me a good hire is my mix of curiosity, patience, and drive. I like clean systems, reliable products, and people who care about quality as much as I do. I am the kind of tester who looks beyond “does it work” and asks “does it work well.”

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Social Media Manager | Content Creator | Creative Strategist Detail-oriented and creative Social Media Manager with experience in content planning, creative strategy, social media management, and short-form content creation. Experienced in developing content concepts, mood boards, content calendars, hooks, shot lists, and creative briefs for international brands. Skilled in Canva, CapCut, Photoshop, Illustrator, ChatGPT, Instagram, Facebook, TikTok, and X. Strong understanding of social media content planning, trend research, audience-focused messaging, visual storytelling, and content repurposing. With a background in administrative support, I also bring strong organization, attention to detail, communication, time management, and the ability to manage multiple priorities in fast-paced environments. Proactive, adaptable, and comfortable working independently while following brand guidelines and established creative direction. Available for full-time remote work across US, EU, or Asia time zones.

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Highly organized and detail-oriented Virtual Assistant with 3+ years of experience supporting administrative tasks, project coordination, and client communication. Skilled in managing schedules, email handling, data entry, research, and digital tools, with a strong background in tourism, customer service, and graphic design. Known for reliability, efficiency, and delivering high-quality support in fast-paced remote environments.

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B2B appointment setter and sales support specialist with 2+ years of outbound cold calling experience. My strongest campaign was a North American steel account selling precision ground bars, where I exceeded the 20-quotation monthly quota for 15 consecutive months until the campaign was sold. I made 150–300 dials daily, qualified buyers, collected RFQs, and served as the primary point of contact between buyers and the sales manager — relaying quotes, handling pricing objections, and gathering follow-up information to keep deals moving. My quotes generated a minimum of 5 closed sales per month, closed by the sales manager. I also have recent commercial cleaning appointment setting experience booking walkthroughs and credit card processing appointment setting. Proficient in GoHighLevel (GHL), Vicidial, X-Lite, Zoiper5, Google Workspace, Microsoft Teams, and Zoho Cliq. Open to remote appointment setting, sales support, lead qualification, and CRM assistant roles. Night shift available.

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Software Developer with 4 years of experience in designing, building, and supporting high-quality software solutions. Skilled in the full development lifecycle, from requirement analysis and implementation to testing, deployment, and ongoing maintenance. Very good at collaborating with cross-functional teams and contributing to product marketing efforts by translating technical features into clear value propositions. Known for problem-solving, delivering reliable solutions, and continuously improving product performance and user experience.

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AI Automation Specialist and Frontend Designer (GHL & n8n) with 5+ years of total technical experience.

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I am a multidisciplinary professional combining experience as a full stack developer, digital health officer, and registered clinical officer, with an MBA in Artificial Intelligence and Machine Learning and formal training in Good Clinical Practice (GCP). Skilled in designing and implementing secure, scalable digital health and clinical data systems that align with regulatory and ethical standards. Brings strong technical expertise, clinical insight, and data-driven decision-making to bridge healthcare delivery, research, and technology, with a focus on building compliant, user-centered, and high-impact digital solutions.

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Experienced Sales and Operations professional with over 10 years of experience in customer service, sales, account management, team leadership, and business operations. Skilled in handling inbound and outbound sales, lead management, customer escalations, renewals, bookings, and client coordination. Proven ability to manage teams, train employees, improve workflows, and support business goals through strong communication and problem-solving skills. With experience as a Sales Representative, Virtual Assistant, Head of Escalations, Renewals Manager, Account Manager, and Team Leader, I have developed strong expertise in managing customer relationships, handling complex concerns, driving sales performance, and ensuring operational efficiency. I am adaptable, detail-oriented, and capable of working independently while collaborating effectively with teams to achieve targets.

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Professional Virtual Administrative Assistant with 10+ years of experience streamlining complex operational workflows. Expert in Microsoft Office and Google Workspace, specializing in high-volume Data Entry, precise Document Formatting, and remote team coordination. Proven ability to manage multiple priorities and maintain high standards of accuracy in fast-paced real estate and publishing environments.

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Fourth-year MBChB (Medicine and Surgery) student at Kenya Methodist University, currently in clinical rotations at Meru Teaching and Referral Hospital. Builds structured, source-verified clinical and scientific documents through coursework, research, and assessments, with strong attention to accuracy, referencing, and clarity. Experienced in critical review, nuanced feedback, literature based research, and technical/scientific writing, with transferable skills for data annotation and quality review. Comfortable working independently on project-based assignments, learning detailed guidelines quickly, and adapting deliverables to changing requirements

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I am a Tech-savvy Executive Virtual Assistant with 5+ years of experience supporting founders and executives remotely across multiple time zones. Uniquely backed by a product management and software engineering background, I bring deeper technical understanding to every role, building AI powered automations, streamlined systems and efficient workflows that save businesses hours every week. Proven at reducing admin overhead by up to 40% while managing complex calendars, inboxes, CRM pipelines and cross functional operations. I don't just manage tasks. I build the systems that make businesses run better.

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Here are two adjusted versions depending on which direction you want to emphasize: ### Option 1: Software Development Focus *Best if you are targeting junior developer, software engineering, or technical roles.* Detail-oriented Computer Science student and Software Developer with expertise in C, Python, database management, and structured programming. Skilled in writing efficient code, debugging, and building logic-driven solutions alongside experience in AI data annotation and technical quality assurance. Strong analytical problem-solver adept at learning new technologies quickly and collaborating on modern software projects. ### Option 2: AI Training & Content Evaluation Focus *Best if you are targeting freelance AI training, data labeling, or moderation roles.* Experienced AI Trainer, Content Evaluator, and Data Annotator with a solid foundation in Computer Science and Software Engineering. Specialized in RLHF (Reinforcement Learning from Human Feedback), complex prompt evaluation, text/code review, and high-accuracy data labeling. Combines technical programming knowledge with keen attention to detail to train, evaluate, and refine machine learning models. ### Skills List (Matches both options) * **Technical Skills:** Python, C, Structured Programming, MySQL/Database Management, Data Annotation, Code Review & Debugging * **AI & Evaluation Skills:** Model Training, RLHF, Content Moderation, Prompt Engineering, Quality Control, Dataset Labeling * **Core Competencies:** Analytical Thinking, Technical Documentation, Problem Solving, High Accuracy, Deadline Management

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