B2B Appointment Setter & Sales Support SpecialistB2B Appointment Setter & Sales Support Specialist
Kenneth
ID Verified$1,000
per month
($6/hour)
Profile Description
B2B appointment setter and sales support specialist with 2+ years of outbound cold calling experience. My strongest campaign was a North American steel account selling precision ground bars, where I exceeded the 20-quotation monthly quota for 15 consecutive months until the campaign was sold. I made 150–300 dials daily, qualified buyers, collected RFQs, and served as the primary point of contact between buyers and the sales manager — relaying quotes, handling pricing objections, and gathering fo...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Data & Analytics
Specialized Skills
Work Experience
Sales VA
Ameeratel
Sep 2024 - Sep 2026
Job Responsibilities:
Made 150–300 dials daily to industrial companies that buy precision ground bars. • Qualified buyers: asked if they purchase precision ground bars, whether they needed a quote now, and when their last purchase was. • Collected RFQs and passed them to the sales manager for quoting. • Prepared comparison quotes and distributed line cards to prospects not ready to buy. • Served as the primary point of...
Process Associate - Data
Cognizant
Nov 2023 - Mar 2024
Job Responsibilities:
• Verified Medicare Parts A, B, and D insurance eligibility for members. • Handled inbound calls from pharmacies and medical providers regarding claims and coverage. • Maintained strict HIPAA compliance and accurate documentation for every interaction.
Customer Service Representative
Teleperformance
Jun 2021 - Aug 2023
Job Responsibilities:
• Handled high-volume inbound calls for Hawaiian Airlines, including bookings, rebookings, and disruptions. • Provided accurate flight status updates and ETAs to customers. • Performed upselling and cross-selling of ancillary products (seat upgrades, credit cards, hotels, car rentals, tours). • Served as floor Subject Matter Expert (SME), guiding junior agents. • Consistently met performance m...
Technical Support Agent
Sykes
Nov 2017 - Apr 2018
Job Responsibilities:
• Provided inbound technical support for teachers and students on the Pearson Digital E-Learning Platform. • Resolved login, portal access, and digital textbook issues. • Completed 3-month contract, extended to 5 months based on performance.
Quick Stats
Certifications
Education
Bachelor's Degree
University of Cebu
2014 - 2017