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I am a Creative Support Pro with a heart for customers and an eye for compelling content. Known for improving workflows, maintaining accurate records, and delivering reliable service that supports team efficiency and customer satisfaction.

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Customer Support Specialist & E-commerce Virtual Assistant with 3+ years of experience supporting busy Shopify, WooCommerce brands, and managing Amazon FBA. I take full ownership of customer support and backend operations, handling inquiries, refunds, shipping issues, and escalations while managing inboxes, coordinating with suppliers, and keeping systems organized. I’ve reduced ticket volume by 60–75%, improved response times by up to 80%, and maintained 4.9+ CSAT. I work with tools like Gorgias, Zendesk, Freshdesk, and Shopify, building efficient workflows that free up 4+ hours/day for founders to focus on growth.

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As a VA with a Graphic Design expertise, I have developed a keen eye for detail and strong observational skills, allowing me to create visually compelling designs across various industries. I specialize in branding, website elements, animation, and ad materials and more while ensuring precision and consistency. Proficient in Adobe Software, I enhance visuals and refine layouts. Additionally, my experience in email management, data entry, and administrative tasks ensures efficient communication and organization.

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I worked as an Agency Secretary at Nemesis Security Agency in Zamboanga City from March [phone hidden] to November [phone hidden]. In this role, I was responsible for managing calendar schedules and coordinating appointments for managers and team members, helping ensure efficient daily operations and time management. I handled email correspondence and client communications, maintaining a professional approach and providing timely responses to inquiries. My duties also included creating and maintaining accurate client records, contracts, and invoices using digital systems. I regularly utilized Microsoft Office and Google Workspace for documentation, reporting, and data tracking. Additionally, I drafted business letters, memos, and reports with a high level of accuracy and professionalism. To support organizational efficiency, I updated and maintained databases and project tracking systems, improving workflow management across the office. I also assisted with daily administrative operations, including data entry, file management, and document organization, ensuring that important information remained accessible and well-structured. Through this experience, I developed strong administrative, communication, organizational, and computer skills that have prepared me for virtual assistant and administrative support roles.

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Results-driven Creative Virtual Assistant with over 3 years of experience supporting clients across industries including HVAC, digital marketing, medical, real estate, and e-commerce. Skilled in graphic design, social media content creation, video editing, website and funnel building, workflow automations, email marketing, and administrative support. Experienced in handling fast-paced ad hoc tasks with same-day deadlines while maintaining high-quality work and attention to detail. Proficient in Canva, Adobe Creative Suite, GoHighLevel, Asana, Trello, Google Workspace, and AI tools such as ChatGPT, Claude, and Gemini to improve productivity and streamline operations. Strong background in LinkedIn outreach, lead research, product design, branding consistency, and client support to help businesses grow and improve engagement.

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Highly organized and dependable Executive Assistant and Virtual Assistant with extensive experience supporting executives, managing schedules, coordinating projects, handling client communications, and overseeing administrative operations. Strong background in customer service, leadership, CRM management, and remote team coordination. Adept at multitasking, maintaining confidentiality, and ensuring smooth day to day business operations. Known for being proactive, detail oriented, and committed to delivering high quality support in fast paced remote environments.

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Creative storyteller blending cinematic design with impactful social media management. Skilled in crafting bold visuals, building campaigns, and fostering meaningful engagement across digital platforms and community events. Experienced in delivering structured, trend-aware content that connects audiences and inspires reflection.

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My name is Nigel Paul Luengas. I have over 5 years of experience as a Virtual Assistant, Video Editor, and Graphic Designer, supporting clients with administrative tasks, content creation, social media management, research, and digital marketing projects. While I do not have direct experience managing a dropshipping store, I am highly motivated to learn and can adapt quickly to new systems and workflows. My experience as a VA has helped me develop strong attention to detail, excellent organizational skills, and the ability to work independently with minimal supervision. I am confident that my background in research, customer support, graphic design, and video editing would allow me to contribute effectively to your business. I have reliable internet, good written English communication skills, and I am available for long-term work.

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I am a detail-oriented and reliable Data Entry Specialist with over 2 years of experience handling data entry, virtual assistance, and administrative tasks. I have strong skills in Microsoft Excel and Google Sheets, including data organization, sorting, filtering, and basic formulas. I am also experienced in managing large datasets while maintaining high accuracy and attention to detail. In my previous work, I have handled data input, record management, email support, scheduling, and basic social media management. I am comfortable working remotely and meeting deadlines without supervision. What makes me a great hire is my consistency, accuracy, and strong work ethic. I take pride in delivering error-free work, staying organized, and ensuring tasks are completed on time. I am also a fast learner, adaptable to new tools and systems, and committed to providing high-quality support to help businesses run efficiently.

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I am a Computer Science professional and Full Stack Developer with a specialized background in AI training, IT support and virtual assistance. I bridge the gap between technical execution and administrative excellence, offering expertise in Python, Java, and JavaScript (React/Django) alongside professional remote support.

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I’m a results-driven Technical Support Specialist and Virtual Assistant with expertise in digital systems, automation, AI tools, and online business operations. I help entrepreneurs, agencies, and growing businesses streamline workflows, improve customer experiences, and scale efficiently through smart technology and organized support systems. With hands-on experience in technical support and marketing operations, I specialize in building and optimizing lead generation systems, CRM workflows, and automation processes. I have extensive experience working with GoHighLevel, including funnel setup, automation, CRM management, and integrating Google Ads conversion tracking through tags, conversion linkers, and event tracking to improve campaign accuracy and performance insights. I also leverage AI-powered tools such as ChatGPT, Gemini, and other AI platforms to enhance productivity, automate repetitive tasks, generate marketing content, improve customer communication, conduct research, and support business growth more efficiently. I understand how to combine AI with business operations to save time and increase overall performance. On the marketing side, I bring experience in social media management and email marketing, including content planning, audience engagement, campaign management, and customer segmentation. Using platforms like Klaviyo, I’ve helped businesses create targeted email campaigns that improve conversions and customer retention. In addition, I have a creative background in graphic design using Adobe Photoshop and Illustrator, creating digital assets such as website graphics, packaging designs, social media creatives, and marketing materials that align with brand identity and business goals. I’m detail-oriented, proactive, adaptable, and committed to delivering high-quality support that helps businesses operate more efficiently. Whether you need assistance managing systems, supporting customers, optimizing marketing workflows, or integrating AI into your operations, I’m here to help your business grow smoothly and effectively.

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Highly motivated and results-driven Real Estate Virtual Assistant with 6 years of end-to-end industry experience, specializing in managing property transactions from initial lead generation to successful closing. Proficient in cold calling, text blasting, lead qualification, distressed seller negotiations, and CRM/dialer management, I possess a deep understanding of both acquisition and administrative workflows. By managing your daily operations, streamlining lead pipelines, and converting cold prospects into motivated appointments, I will free up your time to focus on high-level strategy while directly driving revenue and scaling your business growth.

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Fast learner with expertise in design, marketing, data management, and SEO. Detail-oriented professional skilled in digital marketing, design, and data entry. Versatile professional with experience in SEO, design, social media, and data. Creative, analytical, and highly adaptable with proven digital marketing experience. Results-driven multitasker with expertise in design, SEO, and data accuracy. Skilled in social media, graphic design, web development, and data management. Young, adaptable professional delivering accurate, efficient, and quality results. Detail-focused digital specialist with strong creative and analytical skills. Reliable multitasker experienced in marketing, design, data entry, and SEO. Fast-learning professional combining creativity, accuracy, and technical expertise. Strong Foundation in Legal Research, Policy Analysis, Critical Thinking, and Professional Writing developed through a Magna Cum Laude Bachelor of Arts in Political Science education.

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• Results-driven Web & WordPress Developer with 3+ years of experience creating high-performing, SEO-optimized websites and e-commerce platforms. • Proven record of leading teams, improving site speed by up to 40%, and delivering scalable, visually compelling solutions. • Skilled in WordPress, WooCommerce, PHP, and JavaScript, with a focus on user experience, performance, and clean, maintainable code.

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I am a experience HR manager that has skills in executive positions roles. I do inbound, outbound calling, email management, calendar management, lead generation, payroll, recruitment, social media posting.

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I am curious and passionate about creating stunning designs that help brands grow. With more than 10 years of experience designing memorable advertising campaigns, I believe I will be a great addition to your agency as a Senior Creative Graphic Designer. I have experience as a freelance and in-house graphic designer, and I have worked on a range of print, interactive, and digital design projects. Currently, I am the Lead designer at Edencabs, where I design all communication materials and advertising campaigns for the brand, both local and international. I have a Diploma in web and graphic design and expertise in InDesign, Photoshop, Illustrator, After Effects, and Premiere Pro. I’m looking forward to bringing my background and experience to help your agency develop creativity and eye-catching content. I love collaborating with clients and colleagues, and I am excited to deliver designs that will help your clients engage and grow.

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Highly organized and detail-oriented Administrative Professional, Social Media Manager, and Virtual Assistant with experience in executive support, digital marketing, customer service, and content management. Skilled in calendar management, communication coordination, social media management, newsletter creation, and WordPress web design. Proficient in tools such as Canva, Google Workspace, Microsoft Office, Mailchimp, Asana, Metricool, and Meta platforms. Strong ability to multitask, manage operations efficiently, and maintain professional communication while supporting business growth and brand visibility. Work Experience Personal Assistant to the General Manager – Administration Severin Sea Lodge | [phone hidden] – Present Provide high-level administrative support to the executive management team. Manage calendars, appointments, meetings, and travel arrangements. Coordinate meetings, prepare agendas, take minutes, and distribute reports through Asana. Handle internal and external correspondence professionally. Manage company social media pages including Facebook, Instagram, and LinkedIn. Create marketing content, newsletters, and promotional materials using Canva and Mailchimp. Support guest communication and customer service operations. Assist with digital marketing activities, analytics reporting, and online engagement. Maintain records, organize documentation, and ensure smooth office operations. Coordinate projects and collaborate with different departments to support daily operations. Additional Skills & Experience Social Media Management Virtual Assistance Digital Marketing Content Creation WordPress Website Design Email Marketing SEO & Keyword Research Customer Service Support Administrative Coordination Data Entry & Record Keeping

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My background in Animation and Graphic design has helped me develop a strong eye for detail and storytelling that i became more adaptable to editing and videography

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I am a professional with over a decade of work experience specialised in Administrative duties, Real Estate Agency, Customer Relationship Management and Customer Satisfaction. I hold a Bachelor's Degree in Business Administration from the University of Ghana - Legon

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A proficient customer support specialist skilled in delivering exceptional service within e-commerce environments. Demonstrates strong expertise through pivotal roles in managing customer interactions, resolving inquiries via multiple channels, and supporting order fulfillment processes. Experienced in utilizing platforms like Zendesk to enhance customer experiences while maintaining high satisfaction rates. Core skills applied include order processing, email communication, and active problem-solving techniques to drive operational efficiency.

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